Upstairs Hotel | Hotel in Ostend

| 9.0 (362 Reviews) |  1 Bathroom
Ostend City Centre Hotel | Upstairs Hotel

Hotel in Ostend City Centre, Ostend

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a business center. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Upstairs Hotel offers 96 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Hertstraat 15, Ostend, 8400, Belgium

Amenities

TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • Hair dryerHair dryer
  • Rainfall showerheadRainfall showerhead
  • TowelsTowels
  • Private bathroomPrivate bathroom
  • Free toiletriesFree toiletries
BedroomBedroom
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • HeatingHeating
  • Bed sheetsBed sheets
  • SafeSafe
  • DeskDesk
  • SoundproofingSoundproofing
BreakfastBreakfast
  • 1 bar1 bar
  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 22 for adults and EUR 15 for childrenBuffet breakfast available for a fee daily 7 AM–11 AM: EUR 22 for adults and EUR 15 for children
  • RefrigeratorRefrigerator
ParkingParking
  • No onsite parking availableNo onsite parking available
AccessibilityAccessibility
  • ElevatorElevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
ActivitiesActivities
  • CasinoCasino
  • WindsurfingWindsurfing
  • Hiking/biking trailsHiking/biking trails
  • Arcade/game roomArcade/game room
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • Flat-screen TVFlat-screen TV
GeneralGeneral
  • Meeting roomsMeeting rooms
  • Business centerBusiness center
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • ElevatorElevator
  • LibraryLibrary
  • Free newspapers in lobbyFree newspapers in lobby
  • FrenchFrench
  • EnglishEnglish
  • DutchDutch
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Arcade/game roomArcade/game room
  • RefrigeratorRefrigerator
  • Soundproofed roomsSoundproofed rooms
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • Snack bar/deliSnack bar/deli
  • Concierge servicesConcierge services
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • Beachfront locationBeachfront location

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 14.5 per night.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately eur 22 for adults and eur 15 for children pet fee: eur 16.5 per pet, per night service animals are exempt from fees crib (infant bed) fee: eur 14.5 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total pets pets allowed for an extra charge of eur 16.5 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

David
Sep 27, 2025 07:58:50 PM
Review Score:   10
Summary: Free pool and ping pong tables. Close to sea front and shopping areas
See All Reviews

Room Arrangement

Room InfoFacilities
Medium Room
Room Size: 215 square feet m2
2 Twin Beds
Medium Room

General

Pet-friendly room, Square meters - 20, Square feet - 215, Ping - 6.04, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Medium Room, Street View
Room Size: 215 square feet m2
1 Queen Bed
Medium Room, Street View

General

Pet-friendly room, Square meters - 20, Square feet - 215, Ping - 6.04, Number of bedrooms - 1, Partial ocean view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Extra Large Room
Room Size: 323 square feet m2
3 Twin Beds and Queen Bed
Extra Large Room

General

Pet-friendly room, Square meters - 30, Ping - 9.08, Wardrobe or closet, Bed count maximum 3, Square feet - 323, Bed count minimum 3
Penthouse
Room Size: 279 square feet m2
1 Queen Bed
Penthouse

General

Pet-friendly room, Ping - 7.84, Number of bedrooms - 1, Partial ocean view, Wardrobe or closet, Square meters - 26, Square feet - 279, Bed count minimum 1, Bed count maximum 1
Large Room
Room Size: 269 square feet m2
1 Queen Bed
Large Room

General

Pet-friendly room, Square feet - 269, Number of bedrooms - 1, Wardrobe or closet, Ping - 7.56, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Large Room, Street View
Room Size: 269 square feet m2
1 Queen Bed
Large Room, Street View

General

Ping - 8, Pet-friendly room, Square feet - 269, Partial sea view, Number of bedrooms - 1, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Small Room
Room Size: 150 square feet m2
2 Twin Beds
Small Room

General

Square feet - 150, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Ping - 4.22, Square meters - 14, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Upstairs Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Upstairs Hotel?

Check-in time for Upstairs Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Upstairs Hotel have a swimming pool?

No, this Upstairs Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Upstairs Hotel?

Best-rates for the Upstairs Hotel starts from $107 per night with includes Bedding/Linens, Wellness Facilities, Fireplace/Heating, Toiletries, Entertainment, Child Friendly, Internet, Kitchen, Sports/Activities, Bar, Guest Services, Breakfast, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Upstairs Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Upstairs Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Upstairs Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Upstairs Hotel?

Based on the information reported by the owner or manager, the Upstairs Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Upstairs Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Upstairs Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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