The PENZ Hotel | Hotel in Innsbruck

9.0 (2644 Reviews) |   Pet Friendly  8 Bathrooms  14 Guests
Innsbruck City Centre Hotel | The PENZ Hotel

Hotel in Innsbruck City Centre, Innsbruck

Located in the heart of Innsbruck, the city’s first design hotel has opened its doors and enriched the city with an architectural jewel. The PENZ exudes modernity while providing luxurious hospitality in the traditional manner. It offers the perfect ambiance of well-being for relaxed regeneration and peaceful, restorative sleep, but also for concentrated work. The 5th Floor is the American Bar as well as the breakfast restaurant on the roof of The PENZ Hotel. Here you can admire the spectacular view while enjoying your delicious breakfast consisting of exotic fruits, sparkling wine, salmon and other tasty specialties.

The PENZ Hotel is located in Innsbruck.

This 92 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Breakfast, Child Friendly, and several others. This is a good star rated property and has over 2644 reviews with the average score of 9 . Coming to Innsbruck and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 92 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Innsbruck. These details are authentic, as they are provided by our partner, booking.com.

This The PENZ Hotel in Innsbruck is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The PENZ Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Adolf-Pichler-Platz 3, Innsbruck, 6020, Austria

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • Parking garageParking garage
  • Electric vehicle charging stationElectric vehicle charging station
  • ParkingParking
  • Parking on siteParking on site
  • Accessible parkingAccessible parking
ActivitiesActivities
  • CyclingCycling
  • HikingHiking
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Designated smoking areaDesignated smoking area
  • HeatingHeating
  • SafeSafe
  • ElevatorElevator
  • Facilities for disabled guestsFacilities for disabled guests
  • Non-smoking roomsNon-smoking rooms
  • Pet friendlyPet friendly
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Room serviceRoom service
  • Pet bowlsPet bowls
  • Baggage storageBaggage storage
  • Ironing serviceIroning service
  • Business centerBusiness center
  • 24-hour front desk24-hour front desk
  • Express check-in/outExpress check-in/out
  • Daily housekeepingDaily housekeeping
  • Fax/PhotocopyingFax/Photocopying
  • Dry cleaningDry cleaning
  • Pet basketPet basket
  • LaundryLaundry
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
If you arrive with children, please inform the property about their number and age. you can use the special requests box when booking or contact the property directly, please note that the penz hotel may pre-authorize the guests' credit cards, please note that the rooms are strictly nonsmoking, please note that there is no on-site parking but the rathausgalerie is a public parking garage located directly under the hotel, when booking 4 rooms or more, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.33
Location:
9.79
Staff:
9.45
Facilities:
8.93
Comfort:
9.32
Cleanliness:
9.26
Elmira
Feb 19, 2026 08:00:00 AM
Review Score:   8
Germany
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: The Breakfast buffet
Negative: My room was on the first floor. The Bathroom stated to smell later in the evening for some hours. But then it was fine.
Summary: Nice decent Hotel in Innsbruck! A little too pricey for quite an old Hotel.
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Double Room
Room Type: Twin/Double
Room Size: 22 m2
1 Full bed(s) Bed
Superior Double Room

Bathroom

Toilet paper, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Towels, Bathtub, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow
Deluxe Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Deluxe Room

Bathroom

Toilet paper, Walk-in shower, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Towels, Shower, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 Queen bed(s) Bed
Junior Suite

Bathroom

Bathrobe, Toilet paper, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Guest bathroom, Additional bathroom, Towels, Slippers, Bathtub, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 22 m2
2 Twin bed(s) Bed
Superior Double or Twin Room

Bathroom

Toilet paper, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Towels, Bathtub, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 22 m2
2 Twin bed(s) Bed
Superior Double or Twin Room

Bathroom

Toilet paper, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Towels, Bathtub, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow
Superior Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
Superior Double Room

Bathroom

Toilet paper, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Towels, Bathtub, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow
Deluxe Double Room
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Deluxe Double Room

Bathroom

Toilet paper, Walk-in shower, Toilet, Private bathroom, Free toiletries, Bathtub or shower, Towels, Shower, Hairdryer

General

Heating, Safe, Ironing facilities, Hardwood or parquet floors, Key card access, Trash cans, Smoke Alarm, Hypoallergenic, Tile/Marble floor, Iron, Soundproof, Lockers, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow

FAQ's

Is this The PENZ Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The PENZ Hotel?

Check-in time for The PENZ Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The PENZ Hotel have a swimming pool?

No, this The PENZ Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The PENZ Hotel?

Best-rates for the The PENZ Hotel starts from $256 per night with includes Air Conditioner, Parking, Fireplace/Heating, Bar, Laundry, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Security/Safety, EV Charge Station, Sports/Activities, Accessibility, Guest Services, Internet, Business Services, Breakfast, Child Friendly with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The PENZ Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The PENZ Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The PENZ Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The PENZ Hotel?

Based on the information reported by the owner or manager, the The PENZ Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The PENZ Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The PENZ Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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