Quest Mackay on Gordon | Hotel in Mackay

| 9.2 (456 Reviews) | 1 Bathroom

Hotel in Mackay

An outdoor pool, a fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business center, and conference space are onsite.
Limited housekeeping is available.
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

27 Gordon Street, Mackay, 4740, Australia

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Hair dryer

Free toiletries

Bedroom

Premium bedding

Bed sheets

Air conditioning

Laptop-friendly workspace

Connecting rooms available

Restaurant dining guide

Safe

Iron/ironing board

Desk

Phone

Laundry detergent

Breakfast

Room service available

Microwave

Electric kettle

Coffee/tea maker

Toaster

Cookware/dishes/utensils

Refrigerator

Stovetop

Parking

Limited onsite parking

Self parking on site (AUD 15 per day)

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Wheelchair-accessible registration desk

Activities

Beach access

Fitness center

Spa services

Outdoor pool

Entertainment

Digital channels

DVD player

42-inch flat-screen TV

General

Conference space

Meeting room

Business center

Vending machine

Banquet hall

Front-desk safe

Elevator

Newspapers in lobby

Thai

Filipino

Arabic

English

Smoke-free property

Guest Services

Microwave

Laundry facilities

Outdoor pool

DVD player

Refrigerator

Housekeeping (weekdays only)

Luggage storage

Laundry facilities

Dry cleaning service

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

BBQ grill(s)

Picnic area

Balcony

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in fee: aud 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am late check-out fee: aud 50 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 10.0 per night.

Payment Policy

Self parking fee: aud 15 per day early check-in fee: aud 50 (subject to availability) late check-out fee: aud 50 (subject to availability) crib (infant bed) fee: aud 10.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Judith

Feb 27, 2026 11:51:41 AM

Review Score: 10

Summary: Room is good, staff were really friendly

See All Reviews

Room Arrangement

Room Info	Facilities
One Bedroom Apartment Room Size: 645 square feet m² 1 King Bed 2 Twin Beds	General Square feet - 645, Ping - 18.13, Shower/tub combination, Number of bedrooms - 1, Dishwasher, Separate bedroom, Wheelchair accessible, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Washer/dryer, Private bathroom, Kitchen, Square meters - 60, Bed count minimum 1, Bed count maximum 2
Studio Executive Room Size: 376 square feet m² 1 King Bed 1 Twin Bed	General Private bathroom, Kitchenette, Number of bedrooms - 1, Ping - 11, Shower only, Square meters - 35, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1, Square feet - 376
Two Bedroom Apartment Room Size: 861 square feet m² 2 King Beds 4 Twin Beds	General Shower/tub combination, Number of bedrooms - 1, Dishwasher, Ping - 24.20, Square feet - 861, Separate bedroom, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Washer/dryer, Private bathroom, Kitchen, Square meters - 80, Bed count maximum 4, Bed count minimum 2
One Bedroom Executive Apartment Room Size: 645 square feet m² 1 King Bed	General Square feet - 645, Private bathroom, Kitchen, Square meters - 60, Number of bedrooms - 1, Ping - 18, Bathtub or shower, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1, Separate dining area
Executive Apartment, 2 Bedrooms Room Size: 861 square feet m² 2 King Beds	General Number of bedrooms - 2, Dishwasher, Ping - 24, Bathtub or shower, Square feet - 861, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Washer/dryer, Private bathroom, Kitchen, Square meters - 80, Bed count minimum 2, Bed count maximum 2
Studio Room Size: 376 square feet m² 1 King Bed 2 Twin Beds	General Ping - 10.57, Private bathroom, Kitchenette, No cribs (infant beds), Number of bedrooms - 1, Shower only, Square meters - 35, Bed count minimum 1, Square feet - 376, Bed count maximum 2
One Bedroom Accessible Apartment Room Size: 645 square feet m² 1 King Bed 2 Twin Beds	General Square feet - 645, Ping - 18.13, Number of bedrooms - 1, Dishwasher, Wheelchair accessible, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Private bathroom, Kitchen, Square meters - 60, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Quest Mackay on Gordon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quest Mackay on Gordon have a swimming pool?

Yes, this Quest Mackay on Gordon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quest Mackay on Gordon?

Best-rates for the Quest Mackay on Gordon starts from $155 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Entertainment, Internet, Air Conditioner, Business Services, Spa, Parking, Toiletries, Barbecue/Outdoor Cooking, Laundry, Pool, Accessibility, Bedding/Linens, Wellness Facilities, Guest Services, Child Friendly, Kitchen with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Quest Mackay on Gordon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quest Mackay on Gordon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quest Mackay on Gordon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quest Mackay on Gordon?

Based on the information reported by the owner or manager, the Quest Mackay on Gordon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quest Mackay on Gordon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quest Mackay on Gordon are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

AU $215