Naala Tulum | Hotel in Tulum

| 9.0 (678 Reviews) | 1 Bathroom

Hotel in Zama, Tulum

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Naala Tulum offers 95 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Av. Cobá Sur, Región 014, Tulum, 77760, Mexico

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Soap

Shower

Bathrobes

Hair dryer

Free toiletries

Private bathroom

Towels

Toilet paper

Bedroom

Ceiling fan

Down comforter

Blackout drapes/curtains

Air conditioning

Bed sheets

Premium bedding

Laptop-friendly workspace

Safe

Slippers

Desk

Phone

Window screens

Breakfast

1 restaurant

1 bar

Minibar

Parking

Airport shuttle on request

Self parking on site (USD 10 per day)

Roundtrip airport shuttle (surcharge) from 9:00 AM - 6:00 PM

Accessibility

Well-lit path to entrance

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible airport shuttle

Activities

Bicycle rentals

Outdoor pool

Entertainment

Netflix

Digital channels

Streaming services

40-inch flat-screen TV

General

Banquet hall

Elevator

Spanish

English

Mosquito nets

Designated smoking areas

Guest Services

Snack bar/deli

Outdoor pool

Luggage storage

Daily housekeeping

24-hour front desk

Concierge services

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: usd 120 per vehicle (one-way, maximum occupancy 6) self parking fee: usd 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Samuel

Mar 1, 2026 11:00:00 AM

Review Score: 8

Summary: Location

See All Reviews

Room Arrangement

Room Info	Facilities
Family Apartment, 2 Bedrooms Room Size: 1076 square feet m² 3 Queen Beds and Double Bed	General Number of bedrooms - 2, Microwave, Blender, Ping - 30, Number of living rooms 1, Square feet - 1076, Cookware, dishware, and utensils, Kitchen, No rollaway/extra beds, No cribs (infant beds), Garden view, Separate sitting area, Oven, Refrigerator, Bed count maximum 3, Square meters - 100, Bed count minimum 3
Deluxe Room Room Size: 538 square feet m² 1 King Bed	General Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Deluxe Quadruple Room Room Size: 538 square feet m² 2 Double Beds	General Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Naala Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Naala Tulum have a swimming pool?

Yes, this Naala Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Naala Tulum?

Best-rates for the Naala Tulum starts from $71 per night with includes Business Services, Bedding/Linens, Entertainment, Toiletries, Wellness Facilities, Restaurant, Bar, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Internet, Parking, TV, Guest Services, Child Friendly, Wheelchair Accessible, Accessibility with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Naala Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Naala Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Naala Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Naala Tulum?

Based on the information reported by the owner or manager, the Naala Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Naala Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Naala Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

AU $99