Mercure Hotel Windhoek | Hotel in Windhoek

| 8.4 (42 Reviews) |  1 Bathroom
Windhoek Hotel | Mercure Hotel Windhoek

Hotel in Windhoek

3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Private bathrooms are not ensuite.
Mercure Hotel Windhoek offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Windhoek hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Corner Of Auas Aviation Road, Windhoek, 9000, Namibia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Eco-friendly toiletriesEco-friendly toiletries
  • Bathtub or showerBathtub or shower
  • Hair dryerHair dryer
  • TowelsTowels
  • Private bathroom (not in room)Private bathroom (not in room)
  • SoapSoap
  • Toilet paperToilet paper
BedroomBedroom
  • Air conditioningAir conditioning
  • Free rollaway bedsFree rollaway beds
  • Bed sheetsBed sheets
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Access via exterior corridorsAccess via exterior corridors
  • DeskDesk
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • SafeSafe
  • Individually furnishedIndividually furnished
  • SoundproofingSoundproofing
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • Desk chairDesk chair
  • Water-efficient showers onlyWater-efficient showers only
  • LED light bulbsLED light bulbs
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • Electrical adapters/chargersElectrical adapters/chargers
BreakfastBreakfast
  • 3 restaurants and 2 coffee shops3 restaurants and 2 coffee shops
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NAD 220 for adults and NAD 110 for childrenBuffet breakfast available for a fee daily 6:30 AM–10:30 AM: NAD 220 for adults and NAD 110 for children
  • 1 bar1 bar
  • Local meal delivery serviceLocal meal delivery service
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Free secured, uncovered self parking on siteFree secured, uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Free RV/bus/truck parking on siteFree RV/bus/truck parking on site
  • Airport shuttle on requestAirport shuttle on request
  • Wheelchair-accessible van parking availableWheelchair-accessible van parking available
AccessibilityAccessibility
  • ElevatorElevator
  • Elevator door width (inches): 35Elevator door width (inches): 35
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchair-accessible registration desk height (inches): 35Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Stair-free path to entranceStair-free path to entrance
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible spaWheelchair-accessible spa
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible poolWheelchair-accessible pool
ActivitiesActivities
  • Steam roomSteam room
  • Outdoor poolOutdoor pool
  • PlaygroundPlayground
  • Children's poolChildren's pool
  • Fitness centerFitness center
  • Full-service spaFull-service spa
  • SaunaSauna
EntertainmentEntertainment
  • 32-inch flat-screen TV32-inch flat-screen TV
  • Digital channelsDigital channels
GeneralGeneral
  • Meeting rooms -  15Meeting rooms - 15
  • Business centerBusiness center
  • Conference space (2099 square feet)Conference space (2099 square feet)
  • ElevatorElevator
  • ATM/banking servicesATM/banking services
  • GermanGerman
  • PortuguesePortuguese
  • AfrikaansAfrikaans
  • EnglishEnglish
  • SpanishSpanish
  • Reusable cups onlyReusable cups only
  • Smoke-free propertySmoke-free property
  • No plastic drinking strawsNo plastic drinking straws
  • Biodegradable drinking strawsBiodegradable drinking straws
  • Reusable tableware onlyReusable tableware only
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • No plastic coffee stirrersNo plastic coffee stirrers
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • No plastic water bottlesNo plastic water bottles
  • No plastic soda bottlesNo plastic soda bottles
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
Guest ServicesGuest Services
  • Free rollaway/extra bedsFree rollaway/extra beds
  • Outdoor poolOutdoor pool
  • PlaygroundPlayground
  • Children's poolChildren's pool
  • Soundproofed roomsSoundproofed rooms
  • Dry cleaning serviceDry cleaning service
  • 24-hour front desk24-hour front desk
  • Porter/bellhopPorter/bellhop
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
OutdoorsOutdoors
  • Outdoor entertainment areaOutdoor entertainment area
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • Picnic areaPicnic area
  • TerraceTerrace
SpaSpa
  • AromatherapyAromatherapy
  • Couples treatment room(s)Couples treatment room(s)
  • Massage/treatment roomsMassage/treatment rooms
  • FacialsFacials
  • Spa open dailySpa open daily
  • Body treatmentsBody treatments
  • 3 treatment rooms3 treatment rooms
  • Massage - deep-tissueMassage - deep-tissue
  • ThalassotherapyThalassotherapy
  • Body scrubsBody scrubs
  • SaunaSauna

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children are welcome. free rollaway/extra beds! cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately nad 220 for adults and nad 110 for children airport shuttle fee: nad 380 per vehicle (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Larry
Nov 7, 2025 01:59:07 PM
Review Score:   10
Summary: I was bumped over to Movenpick, the sister hotel to Mercure on the shared property. Rooms at Movenpick have been redone and are nicely fitted out. The gym is awesome. The pool and pool area also awesome. There’s a coffee and pastry shop— excellent. And a nice restaurant whose primary fault is that there are only two fish dishes: Norwegian salmon and prawns. There’s a pizza place located within Mercure.
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Room, 1 King Bed
Room Size: 474 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Bathrobes, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 474, Bed count maximum 1, Square meters - 44
Classic Room, 2 Twin Beds
Room Size: 291 square feet m2
2 Twin Beds
Classic Room, 2 Twin Beds

General

Ping - 8, Bathrobes, Square feet - 291, Square meters - 27, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Privilege, Room, 1 Double Bed
Room Size: 474 square feet m2
1 Double Bed
Privilege, Room, 1 Double Bed

General

Bathrobes, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 474, Bed count maximum 1, Square meters - 44
Superior Room, 2 Twin Beds
Room Size: 366 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Bathrobes, Location - ground floor, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, Ping - 10, Bed count maximum 2

FAQ's

Is this Mercure Hotel Windhoek pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Hotel Windhoek have a swimming pool?

Yes, this Mercure Hotel Windhoek has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Windhoek?

Best-rates for the Mercure Hotel Windhoek starts from $93 per night with includes Balcony/Terrace, Accessibility, Bedding/Linens, Entertainment, Laundry, Wheelchair Accessible, Wellness Facilities, Bar, Child Friendly, Internet, Parking, Business Services, Restaurant, Guest Services, Kitchen, Pool, Security/Safety, Spa, Breakfast, Air Conditioner with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Windhoek a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Windhoek wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Windhoek is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Windhoek?

Based on the information reported by the owner or manager, the Mercure Hotel Windhoek indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Windhoek?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Hotel Windhoek are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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