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Iberostar Waves Quetzal - All Inclusive | Resort in Playa del Carmen

| 8.4 (1003 Reviews) |  1 Bathroom
Playacar Zona Hotelera Resort | Iberostar Waves Quetzal - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Luxury resort on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Quetzal - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants.
Iberostar Waves Quetzal - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Hair dryer
  • Eco-friendly toiletries
  • Towels
Bedroom
  • Ceiling fan
  • Blackout drapes/curtains
  • Premium bedding
  • Down comforter
  • Bed sheets
  • Air conditioning
  • Phone
  • Desk
  • Eco-friendly cleaning products provided
  • Composting
  • Connecting rooms available
  • Laptop-friendly workspace
  • Recycling
  • LED light bulbs
  • Iron/ironing board
  • Safe
Breakfast
  • 8 restaurants
  • Room service available
  • 3 poolside bars, 7 bars/lounges and 1 beach bar
  • Free minibar
Parking
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible spa
  • This property does not have elevators
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smooth flooring in room
Activities
  • Windsurfing
  • Scuba diving
  • Ecotours
  • Golfing
  • Theme parks
  • Fitness center
  • Playground
  • Full-service spa
  • Windsurfing
  • Billiards/pool table
  • Sauna
  • Shopping
  • Tennis
  • Steam room
  • Yoga classes
  • Snorkeling
  • 4 outdoor pools
  • Kayaking
  • Children's pool
  • Bike parking
Entertainment
  • Satellite channels
  • Flat-screen TV
General
  • Conference space
  • Meeting rooms
  • Front-desk safe
  • Water dispenser
  • Banquet hall
  • Gift shop/newsstand
  • French
  • German
  • English
  • Italian
  • Portuguese
  • Spanish
  • Smoke-free property
  • Romance packages available
  • Beach towels
Guest Services
  • Children's club
  • Babysitting (surcharge)
  • Children's games
  • Playground
  • Free supervised childcare
  • In-room child care (surcharge)
  • Children's pool
  • 4 outdoor pools
  • Tour/ticket assistance
  • Multilingual staff
  • Luggage storage
  • Concierge services
  • Hair salon
  • Dry cleaning service
  • Daily housekeeping
  • Tennis lessons
  • Wedding services
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Nature reserve
  • Pool sun loungers
  • Beachfront location
  • Pool umbrellas
  • Garden
  • Beach loungers
  • Balcony
Spa
  • 3 treatment rooms
  • Massage - on the beach
  • Facials
  • Massage - deep-tissue
  • Body treatments
  • Body wraps
  • Massage - hot stone
  • Body scrubs
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Manicures and pedicures
  • Couples treatment room(s)
  • Hydrotherapy
  • Massage - sports
  • Hot tub

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property uses eco-friendly cleaning products

Reviews

Cathy
Apr 26, 2025 05:48:18 AM
Review Score:   10
Summary: Location is beautiful, beach and pool are excellent - food was great lots of variety. Whole resort is clean, well kept and beautiful. Staff is super friendly and helpful. Rooms are nice and very clean! This place is gorgeous - excellent and reasonbly priced. We recommend and would definitely go back!
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room (Tropical View)
Room Size: 377 square feet m2
1 King Bed
2 Double Beds
Premium Room (Tropical View)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Pool)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Pool)

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Promo)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Promo)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Tropical View)
Room Size: 377 square feet m2
1 King Bed
2 Double Beds
Premium Room (Tropical View)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Beach)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Beach)

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Premium Room (Promo)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Promo)

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Last room available
Room Size: 377 square feet m2
1 Double Bed
1 King Bed
Last room available

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Last room available
Room Size: 377 square feet m2
1 Double Bed
1 King Bed
Last room available

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite, Oceanfront
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Premium Room
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room
Room Size: 377 square feet m2
1 King Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room (Near Beach)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Beach)

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room (Near Pool)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room (Near Pool)

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Penthouse, 2 Bedrooms, Oceanfront (Suite)
Room Size: m2
3 Double Beds and King Bed
Penthouse, 2 Bedrooms, Oceanfront (Suite)

General

Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Penthouse, 2 Bedrooms, Oceanfront (Suite)
Room Size: m2
3 Double Beds and King Bed
Penthouse, 2 Bedrooms, Oceanfront (Suite)

General

Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
Junior Suite, Oceanfront
Room Size: 409 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Oceanfront

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Junior Suite
Room Size: 409 square feet m2
1 King Bed
Junior Suite

General

Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Garden view, Ping - 11, Shower only, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Premium Room, Accessible
Room Size: 377 square feet m2
1 King Bed
Premium Room, Accessible

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Premium Room
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access)
Room Size: 409 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Oceanfront (Beach Access)

General

Number of living rooms 0, Location - ground floor, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Oceanfront (Beach Access)
Room Size: 409 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Oceanfront (Beach Access)

General

Number of living rooms 0, Location - ground floor, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Beach view, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $368 per night with includes Parking, Security/Safety, Bedding/Linens, Spa, Hot Tub, TV, Balcony/Terrace, Business Services, Sports/Activities, Air Conditioner, Ocean View, Wellness Facilities, Restaurant, Child Friendly, Internet, Laundry, Pool, View, Bar, Guest Services with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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