Hotel Unknown | Hotel in Mérida

| 8.5 (307 Reviews) |   Pet Friendly  5 Bathrooms  16 Guests
Barrio de Santiago Hotel | Hotel Unknown

Hotel in Barrio de Santiago, Mérida

Hotel Unknown features an outdoor swimming pool, garden, a restaurant and bar in Mérida. With free WiFi, this 4-star hotel offers room service and a concierge service. The property is a 17-minute walk from Merida Bus Station, and within 0.6 miles of the city center. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Unknown provides certain units with pool views, and every room has a patio. All guest rooms include a closet. An à la carte, continental or American breakfast is available at the property. Popular points of interest near the accommodation include Merida Cathedral, Main Square and La Mejorada Park. Manuel Crescencio Rejón International Airport is 3.1 miles away.

Hotel Unknown is located in Mérida.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Restaurant, Guest Services, and several others. This is a 4 star rated property and has over 307 reviews with the average score of 8.5 . Coming to Mérida and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Mérida. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Unknown in Mérida is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Unknown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Colonia Barrio Santiago Calle 53 # 559 B y C, Mérida, 97000, Mexico

Amenities

Air ConditionerAir Conditioner
Pet FriendlyPet Friendly
PoolPool
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
  • Wine/ChampagneWine/Champagne
  • BarBar
  • RestaurantRestaurant
  • FruitFruit
  • Kids' mealsKids' meals
ActivitiesActivities
  • Hand massageHand massage
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Full-body massageFull-body massage
  • Back massageBack massage
  • Foot massageFoot massage
  • SpaSpa
  • MassageMassage
  • Neck massageNeck massage
  • Head massageHead massage
  • Spa/Wellness packagesSpa/Wellness packages
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Pet friendlyPet friendly
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Soundproof roomsSoundproof rooms
  • Family roomsFamily rooms
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Room serviceRoom service
  • Daily housekeepingDaily housekeeping
  • ConciergeConcierge
  • Tour deskTour desk
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor poolOutdoor pool
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Contactless check-in/outContactless check-in/out
  • Mobile app for room serviceMobile app for room service
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SpaSpa
  • Swimming poolSwimming pool
  • Beach umbrellasBeach umbrellas
  • Beach chairs/LoungersBeach chairs/Loungers

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
Pet Policy
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.59
Location:
8.28
Staff:
8.83
Facilities:
8.44
Comfort:
8.83
Cleanliness:
8.73
Dmitry
Nov 17, 2025 08:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very good and cosy small hotel with private territory and sharing pool, nice breakfast and friendly stuff, we like it so much and recommend to anyone. It was comfortable room with king bed and small private garden. AC - works good, everything clean - best experience.
Summary: Good and cosy with friendly and professional stuff
See All Reviews

Room Arrangement

Room InfoFacilities
Standard King with Garden
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Terrace

View

Pool view, Inner courtyard view, Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Standard King With Private Pool
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Plunge Pool
Double Standard With Garden
Room Type: Twin
Room Size: 42 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Terrace

View

Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Double Standard With Private Pool
Room Type: Twin
Room Size: 38 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Plunge Pool
Master Suite With Garden
Room Type: Suite
Room Size: 54 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

FAQ's

Is this Hotel Unknown pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Unknown?

Check-in time for Hotel Unknown starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Unknown have a swimming pool?

Yes, this Hotel Unknown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Unknown?

Best-rates for the Hotel Unknown starts from $203 per night with includes Pool, Ocean View, Restaurant, Guest Services, Breakfast, View, Balcony/Terrace, Oceanfront, Security/Safety, Business Services, Wellness Facilities, Air Conditioner, Pet Friendly, Bar, Internet, Spa, Entertainment, Child Friendly with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Unknown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Unknown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Unknown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Unknown?

Based on the information reported by the owner or manager, the Hotel Unknown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Unknown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Unknown are as follows: Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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