Grupotel Orient | Hotel in Palma de Mallorca

| 8.2 (308 Reviews) |  1 Bathroom
Ses Cadenes Hotel | Grupotel Orient

Hotel in Ses Cadenes, Palma de Mallorca

Family-friendly hotel with a full-service spa, near El Arenal Beach
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grupotel Orient offers 272 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carrer de la Duna, 3, Palma de Mallorca, 7600, Spain

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Shower
  • Hair dryer
  • Private bathroom
Bedroom
  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Safe
  • Desk
  • Phone
Breakfast
  • 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Minibar
Parking
  • No onsite parking available
  • Area shuttle (surcharge)
Accessibility
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
Activities
  • Theme parks
  • Health club access
  • Beach access
  • Sauna
  • Billiards/pool table
  • Fitness center
  • Bike storage
  • Bicycle tour information
  • Hot tub
  • Access to nearby health club
  • Full-service spa
  • Children's pool
  • Bike parking
  • Bicycle rentals
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • 4 outdoor tennis courts
  • Bike cleaning
  • Electric bike charging stations
  • Mini golf
  • Bike repair services
  • Bike shop
  • Arcade/game room
Entertainment
  • 40-inch flat-screen TV
  • Cable/satellite channels
General
  • Meeting room
  • Conference space (2045 square feet)
  • Computer station
  • Library
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Vending machine
  • Romanian
  • French
  • English
  • Dutch
  • Bulgarian
  • German
  • Spanish
  • Italian
  • Russian
  • Ukrainian
  • Smoke-free property
  • TV in lobby
Guest Services
  • Mini golf
  • Children's pool
  • Snack bar/deli
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Arcade/game room
  • Free cribs/infant beds
  • Dry cleaning service
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Concierge services
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Terrace
  • Pool sun loungers
  • Balcony or patio
Spa
  • Turkish bath/hammam
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy fee for in-room wireless internet: eur 5 per day (rates may vary). fee for wireless internet in public areas: eur 5 per day (rates may vary). government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note this property enforces a strict dress code in its dining outlets. in the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear. property registration number h-pm-2155 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jo
Oct 16, 2025 10:54:33 PM
Review Score:   4
Summary: On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.
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Room Arrangement

Room InfoFacilities
Double Room (2 Adults)
Room Size: 194 square feet m2
1 Double Bed
Double Room (2 Adults)

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 194, Ping - 5, Square meters - 18, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Lowered locks/deadbolt, Bed count maximum 1
Double Room Single Use, Pool View
Room Size: 194 square feet m2
2 Twin Beds
Double Room Single Use, Pool View

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Bed count minimum 2, Bed count maximum 2
Double Room, Partial Sea View (2 Adults)
Room Size: 194 square feet m2
1 Double Bed
Double Room, Partial Sea View (2 Adults)

General

Number of living rooms 0, Partial sea view, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Double Room Single Use
Room Size: 194 square feet m2
2 Twin Beds
Double Room Single Use

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Bed count minimum 2, Bed count maximum 2
Double Room Single Use, Partial Sea View
Room Size: 194 square feet m2
2 Twin Beds
Double Room Single Use, Partial Sea View

General

Number of living rooms 0, Partial sea view, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Bed count minimum 2, Bed count maximum 2
Double Room, Pool View (2 Adults)
Room Size: 194 square feet m2
1 Double Bed
Double Room, Pool View (2 Adults)

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Single Room
Room Size: 108 square feet m2
1 Twin Bed
Single Room

General

Square meters - 10, Square feet - 108, Number of bedrooms - 1, Ping - 3, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Grupotel Orient pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grupotel Orient have a swimming pool?

Yes, this Grupotel Orient has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grupotel Orient?

Best-rates for the Grupotel Orient starts from $199 per night with includes Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Hot Tub, Bedding/Linens, Child Friendly, Air Conditioner, TV, Security/Safety, Internet, Laundry, Pool, Accessibility, Transportation/Shuttle, Business Services, Spa, Bar, Entertainment, Wheelchair Accessible, Balcony/Terrace with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grupotel Orient a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grupotel Orient wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grupotel Orient is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grupotel Orient?

Based on the information reported by the owner or manager, the Grupotel Orient indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grupotel Orient?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grupotel Orient are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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