Doubletree By Hilton Surabaya | Hotel in Surabaya

| 9.2 (139 Reviews) |  1 Bathroom
Surabaya Hotel | Doubletree By Hilton Surabaya

Hotel in Surabaya

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jl Tunjungan 12 East Java, Surabaya, 60275, Indonesia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • Toilet paperToilet paper
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • TowelsTowels
  • Free toiletriesFree toiletries
  • ShampooShampoo
BedroomBedroom
  • Bed sheetsBed sheets
  • Air conditioningAir conditioning
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Select Comfort bedSelect Comfort bed
  • Individually furnishedIndividually furnished
  • PhonePhone
  • Desk chairDesk chair
  • SoundproofingSoundproofing
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Laptop-compatible safeLaptop-compatible safe
  • SlippersSlippers
  • Electrical adapters/chargersElectrical adapters/chargers
  • DeskDesk
  • Connecting rooms availableConnecting rooms available
  • Iron/ironing boardIron/ironing board
  • Turndown serviceTurndown service
  • Free newspapersFree newspapers
BreakfastBreakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 250000 for adults and IDR 125000 for childrenBuffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 250000 for adults and IDR 125000 for children
  • 1 poolside bar and 1 bar1 poolside bar and 1 bar
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • 24-hour room service24-hour room service
  • Hosted evening meal available on weekends for a fee of IDR 350000Hosted evening meal available on weekends for a fee of IDR 350000
  • Coffee/tea makerCoffee/tea maker
  • MinibarMinibar
  • Free bottled waterFree bottled water
ParkingParking
  • 24-hour roundtrip train station shuttle (surcharge)24-hour roundtrip train station shuttle (surcharge)
  • Airport shuttle at scheduled times, on requestAirport shuttle at scheduled times, on request
  • Free secured self parking on siteFree secured self parking on site
  • Free shopping center shuttleFree shopping center shuttle
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Train station shuttle on requestTrain station shuttle on request
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
  • Limo/town car serviceLimo/town car service
  • Secured valet parking on site (IDR 50000 per day)Secured valet parking on site (IDR 50000 per day)
  • Free area shuttleFree area shuttle
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
  • No elevator (single level property)No elevator (single level property)
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchairs available on siteWheelchairs available on site
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttleAccessible train station shuttle
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • 1 on-site accessible parking spaces1 on-site accessible parking spaces
  • Valet for wheelchair-equipped vehicleValet for wheelchair-equipped vehicle
  • Stair-free path to entranceStair-free path to entrance
  • Braille signageBraille signage
ActivitiesActivities
  • Outlet shoppingOutlet shopping
  • Arcade/game roomArcade/game room
  • PlaygroundPlayground
  • Children's poolChildren's pool
  • Bicycle rentalsBicycle rentals
  • Outdoor poolOutdoor pool
  • 24-hour fitness center24-hour fitness center
EntertainmentEntertainment
  • Cable channelsCable channels
  • MP3 dockMP3 dock
  • 43-inch Smart TV43-inch Smart TV
  • Premium channelsPremium channels
GeneralGeneral
  • Computer stationComputer station
  • Meeting rooms -  16Meeting rooms - 16
  • Business centerBusiness center
  • Front-desk safeFront-desk safe
  • ATM/banking servicesATM/banking services
  • Banquet hallBanquet hall
  • Gift shop/newsstandGift shop/newsstand
  • Free newspapers in lobbyFree newspapers in lobby
  • EnglishEnglish
  • IndonesianIndonesian
  • Chinese (Mandarin)Chinese (Mandarin)
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Arcade/game roomArcade/game room
  • PlaygroundPlayground
  • Children's gamesChildren's games
  • Children's poolChildren's pool
  • Free children's clubFree children's club
  • Laundry facilitiesLaundry facilities
  • Outdoor poolOutdoor pool
  • Children's toysChildren's toys
  • Soundproofed roomsSoundproofed rooms
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Snack bar/deliSnack bar/deli
  • Free area shuttleFree area shuttle
  • 24-hour front desk24-hour front desk
  • Luggage storageLuggage storage
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Tour/ticket assistanceTour/ticket assistance
  • Turndown serviceTurndown service
  • Wedding servicesWedding services
InternetInternet
  • Available in all rooms: WiFi (IDR 150000 per 24-hour period), Wired Internet (surcharge)Available in all rooms: WiFi (IDR 150000 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for idr 544500.0 per night. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children fee for in-room wireless internet: idr 150000 per 24-hour period (rates may vary) fee for in-room wired internet: idr 150000 per 24-hour period (rates may vary) airport shuttle fee: idr 450000 per vehicle (one-way, maximum occupancy 4) secured valet parking fee: idr 50000 per day rollaway bed fee: idr 544500.0 per night hosted evening meal: idr 350000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

shahab
Feb 19, 2026 08:10:00 PM
Review Score:   8
Summary: Nice hotel... they even upgrade my room and pack me a breakfast in case i was leaving early morning.
See All Reviews

Room Arrangement

Room InfoFacilities
Guest Room, 2 Twin Beds
Room Size: 377 square feet m2
2 Twin Beds
Guest Room, 2 Twin Beds

General

Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Executive Room, 2 Twin Beds
Room Size: 377 square feet m2
2 Twin Beds
Executive Room, 2 Twin Beds

General

Executive level room, Number of bedrooms - 1, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Guest Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Guest Room, 1 King Bed

General

Wheelchair-width doorways, Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Doorway wheelchair width (inches) - 35, Doorway wheelchair width (centimeters) - 89, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Executive level room, Number of bedrooms - 1, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Corner Suite, 1 King Bed
Room Size: 969 square feet m2
1 King Bed
Corner Suite, 1 King Bed

General

Executive level room, Dining table, Square feet - 969, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 27, Square meters - 90, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Double Room, 1 King Bed
Room Size: 570 square feet m2
1 King Bed
Deluxe Double Room, 1 King Bed

General

Number of living rooms 0, Dining table, Number of bedrooms - 1, Shower only, Square feet - 570, Extra bed count 1, Number of bathrooms - 1, Square meters - 53, Private bathroom, Ping - 16, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed
Room Size: 635 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Square feet - 635, Executive level room, Dining table, Number of bedrooms - 1, Square meters - 59, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Premium Suite, 1 King Bed
Room Size: 700 square feet m2
1 King Bed
Premium Suite, 1 King Bed

General

Square feet - 700, Executive level room, Dining table, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Ping - 20, Separate dining area, Number of bathrooms - 1, Square meters - 65, Private bathroom, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Presidential Suite, 1 King Bed
Room Size: 1485 square feet m2
1 King Bed
Presidential Suite, 1 King Bed

General

Executive level room, Dining table, Number of bedrooms - 1, Location - top floor, Extra bed count 1, Number of living rooms 1, Ping - 42, Separate dining area, Number of bathrooms - 1, Square feet - 1485, Private bathroom, Separate bathtub and shower, Square meters - 138, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Loft Suite, 1 King Bed
Room Size: 1098 square feet m2
1 King Bed
Loft Suite, 1 King Bed

General

Executive level room, Dining table, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Ping - 31, Separate dining area, Number of bathrooms - 1, Square feet - 1098, Private bathroom, Separate bathtub and shower, Separate sitting area, Square meters - 102, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Guest Room, 1 King Bed, Accessible
Room Size: 377 square feet m2
1 King Bed
Guest Room, 1 King Bed, Accessible

General

Executive level room, Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Braille signage, Doorway wheelchair width (inches) - 35, Doorway wheelchair width (centimeters) - 89, Bathroom emergency pull cord, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Doubletree By Hilton Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Doubletree By Hilton Surabaya have a swimming pool?

Yes, this Doubletree By Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Doubletree By Hilton Surabaya?

Best-rates for the Doubletree By Hilton Surabaya starts from $66 per night with includes Parking, Accessibility, Business Services, Sports/Activities, Wellness Facilities, Bar, Toiletries, Internet, Transportation/Shuttle, Bedding/Linens, Breakfast, Laundry, TV, Kitchen, Air Conditioner, Pool, Security/Safety, Restaurant, Guest Services, Child Friendly with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Doubletree By Hilton Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Doubletree By Hilton Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Doubletree By Hilton Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Doubletree By Hilton Surabaya?

Based on the information reported by the owner or manager, the Doubletree By Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Doubletree By Hilton Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Doubletree By Hilton Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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