Banff Rentals Canada Alberta Banff

Charltons Banff | Hotel in Banff

| 8.4 (1014 Reviews) |  1 Bathroom
Banff Hotel | Charltons Banff

Hotel in Banff

Along with an indoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Additionally, free use of bicycles, gas grills, and a lobby fireplace are onsite.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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513 Banff Ave, Banff, T1L1B4, Canada

Amenities

ParkingParking
PoolPool
TVTV
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
ToiletriesToiletries
Guest ServicesGuest Services
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 4 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Payment Policy
Self parking fee: cad 15.70 per night (in/out privileges) pet fee: cad 25 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of cad 25 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Madeline
Feb 24, 2026 01:23:06 AM
Review Score:   6
Summary: We appreciated being able to check in early, which was a nice start to our stay. However, our key card wasn’t working, and we had to go back and forth to the front desk multiple times to report that we couldn’t get into the room. Since it was very cold outside, this became quite inconvenient. On the third attempt, we asked a staff member to come and check the door directly, and after resetting the code, we were finally able to get in. The location is very accessible, which we liked. That said, it would be much better if there were an on-site restaurant. Guests are currently directed to a sister hotel, which requires a bit of a walk not ideal during cold weather. Overall, a convenient location with helpful staff once the issue was addressed, but improvements to room access and on-site dining would make the experience much smoother.
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FAQ's

Is this Charltons Banff pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Charltons Banff?

Check-in time for Charltons Banff starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Charltons Banff have a swimming pool?

Yes, this Charltons Banff has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Charltons Banff?

Best-rates for the Charltons Banff starts from $302 per night with includes Toiletries, Parking, Balcony/Terrace, Bedding/Linens, Laundry, Accessibility, Security/Safety, Guest Services, Hot Tub, Internet, Kitchen, Wellness Facilities, Barbecue/Outdoor Cooking, Child Friendly, Pool, TV, Fireplace/Heating with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Charltons Banff a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Charltons Banff wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Charltons Banff has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Charltons Banff?

Based on the information reported by the owner or manager, the Charltons Banff indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Charltons Banff?

Based on the information reported by the owner or manager, details for the cancellation policy for the Charltons Banff are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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