Arusha Serena Hotel | Hotel in Arusha

| 9.4 (63 Reviews) |  1 Bathroom
Arusha Hotel | Arusha Serena Hotel

Hotel in Arusha

Along with a restaurant, this smoke-free hotel has a bar/lounge and spa services. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Arusha Serena Hotel offers 42 accommodations with complimentary bottled water and bathrobes. This Arusha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Arusha Town, Arusha, Tanzania

Amenities

ParkingParking
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
BedroomBedroom
  • Ceiling fanCeiling fan
  • Bed sheetsBed sheets
  • Turndown serviceTurndown service
  • Connecting rooms availableConnecting rooms available
  • SlippersSlippers
  • DeskDesk
  • In-room massageIn-room massage
  • PhonePhone
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • 1 bar1 bar
  • Free English breakfast available daily 6:30 AM–10:00 AMFree English breakfast available daily 6:30 AM–10:00 AM
  • Free bottled waterFree bottled water
  • Champagne serviceChampagne service
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Airport shuttle on requestAirport shuttle on request
  • Free secured self parking on siteFree secured self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entranceWell-lit path to entrance
  • No elevator (single level property)No elevator (single level property)
  • This property does not have elevatorsThis property does not have elevators
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • Wildlife and game viewingWildlife and game viewing
  • Bicycle rentalsBicycle rentals
  • Mountain bikingMountain biking
  • SafariSafari
  • EcotoursEcotours
  • KayakingKayaking
  • Wildlife and game driveWildlife and game drive
  • Spa servicesSpa services
  • Arcade/game roomArcade/game room
  • Bicycle rentalsBicycle rentals
GeneralGeneral
  • Conference spaceConference space
  • Business centerBusiness center
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • LibraryLibrary
  • Gift shop/newsstandGift shop/newsstand
  • SwahiliSwahili
  • EnglishEnglish
  • Couples diningCouples dining
  • Romance packages availableRomance packages available
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Arcade/game roomArcade/game room
  • Babysitting (surcharge)Babysitting (surcharge)
  • Supervised childcare (surcharge)Supervised childcare (surcharge)
  • Turndown serviceTurndown service
  • Luggage storageLuggage storage
  • Daily housekeepingDaily housekeeping
  • Laundry facilitiesLaundry facilities
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • GardenGarden
SpaSpa
  • Massage - SwedishMassage - Swedish
  • Massage - deep-tissueMassage - deep-tissue
  • Massage - hot stoneMassage - hot stone

Policies

Check-in
Check-in
An early check-in fee will be charged check-in start time: noon; check-in end time: anytime early check-in subject to availability
Check-out
Check-out
Check-out before 10 am express check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for tzs 150.0 per night.
Payment Policy
Payment Policy
Airport shuttle fee: tzs 12000 per person (one-way) airport shuttle fee per child: tzs 6000 (one-way), (from 4 to 17 years old) early check-in is available for a fee (subject to availability) rollaway bed fee: tzs 150.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 16653 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Faye
Nov 21, 2025 12:00:37 AM
Review Score:   10
Summary: Staff was attentive and warm/friendly. The service and food were both excellent. The room was clean, beautiful, and comfortable. I would highly recommend this hotel!
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Size: 280 square feet m2
1 King Bed
2 Twin Beds
Standard Double Room

General

Rollaway/extra beds (surcharge), Partially open bathroom, Number of bedrooms - 1, Shower only, Square meters - 26, Lake view, Satellite TV service, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Square feet - 280, Bed count minimum 1, Ping - 7.87, Bed count maximum 2

FAQ's

Is this Arusha Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Arusha Serena Hotel?

Check-in time for Arusha Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Arusha Serena Hotel have a swimming pool?

No, this Arusha Serena Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Arusha Serena Hotel?

Best-rates for the Arusha Serena Hotel starts from $175 per night with includes Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Bar, Toiletries, Breakfast, Parking, Business Services, Bedding/Linens, Entertainment, Internet, Laundry, Sports/Activities, Spa, Restaurant, Child Friendly, Guest Services with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Arusha Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Arusha Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Arusha Serena Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Arusha Serena Hotel?

Based on the information reported by the owner or manager, the Arusha Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Arusha Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Arusha Serena Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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