ARKA TULUM | Hotel in Tulum

| 10.0 (5 Reviews) |  1 Bathroom
Tulum City Center Hotel | ARKA TULUM

Hotel in Tulum City Center, Tulum

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk.
Change of towels is available on request.
ARKA TULUM offers 11 air-conditioned accommodations with private pools and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Rio Otate Calle 37 Tumbenka, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
InternetInternet

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • Hair dryerHair dryer
  • Outdoor showerOutdoor shower
  • ShampooShampoo
  • TowelsTowels
  • ShowerShower
  • Toilet paperToilet paper
  • Rainfall showerheadRainfall showerhead
  • BathrobesBathrobes
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Air conditioningAir conditioning
  • Blackout drapes/curtainsBlackout drapes/curtains
  • FanFan
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • In-room massageIn-room massage
  • Private poolPrivate pool
  • Individually furnishedIndividually furnished
  • Individually decoratedIndividually decorated
  • Laptop-friendly workspaceLaptop-friendly workspace
  • SafeSafe
  • DeskDesk
  • SlippersSlippers
BreakfastBreakfast
  • 1 bar1 bar
  • Free continental breakfast available daily 7:30 AM–11:30 AMFree continental breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant1 restaurant
ParkingParking
  • Free uncovered self parking on siteFree uncovered self parking on site
AccessibilityAccessibility
  • Smooth flooring in roomSmooth flooring in room
  • Well-lit path to entranceWell-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Bicycle rentalsBicycle rentals
  • Outdoor poolOutdoor pool
  • Spa servicesSpa services
  • Designer storesDesigner stores
GeneralGeneral
  • EnglishEnglish
  • SpanishSpanish
  • Romance packages availableRomance packages available
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Change of towels (on request)Change of towels (on request)
  • Tour/ticket assistanceTour/ticket assistance
  • 24-hour front desk24-hour front desk
  • Change of bedsheets (on request)Change of bedsheets (on request)
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
  • Balcony or patioBalcony or patio
  • YardYard
SpaSpa
  • Massage - deep-tissueMassage - deep-tissue

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out
Check-out before 11:00 am
Child Policy
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

monica
Feb 26, 2026 10:50:43 PM
Review Score:   10
Summary: Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Villa, Pool View
Room Size: 269.1 square feet m2
1 King Bed
Deluxe Villa, Pool View

General

Pool view, Number of bedrooms - 1, Square feet - 269.1, Square meters - 25, Bed count minimum 1, Ping - 7.6, Bed count maximum 1
Deluxe Villa, Garden View
Room Size: 269.1 square feet m2
1 King Bed
Deluxe Villa, Garden View

General

Number of bedrooms - 1, Square feet - 269.1, Garden view, Square meters - 25, Bed count minimum 1, Ping - 7.6, Bed count maximum 1

FAQ's

Is this ARKA TULUM pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ARKA TULUM have a swimming pool?

Yes, this ARKA TULUM has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ARKA TULUM?

Best-rates for the ARKA TULUM starts from $287 per night with includes Breakfast, Parking, Spa, Internet, Guest Services, Air Conditioner, Pool, Accessibility, Security/Safety, Restaurant, Bar, Private Pool, Balcony/Terrace, Bedding/Linens, Wellness Facilities with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is ARKA TULUM a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ARKA TULUM wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ARKA TULUM has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ARKA TULUM?

Based on the information reported by the owner or manager, the ARKA TULUM indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ARKA TULUM?

Based on the information reported by the owner or manager, details for the cancellation policy for the ARKA TULUM are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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