Alea Tulum | Hotel in Tulum

| 9.0 (470 Reviews) |  1 Bathroom
Soliman Bay Hotel | Alea Tulum

Hotel in Soliman Bay, Tulum

At Alea Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkeling.
Alea Tulum offers 21 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.


2 outdoor swimming pools are on site.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Fracc Tankah III, Mza 3, Lte 28, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • ShowerShower
  • Free toiletriesFree toiletries
  • TowelsTowels
  • BathrobesBathrobes
  • Rainfall showerheadRainfall showerhead
  • Toilet paperToilet paper
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Pillow-top mattressPillow-top mattress
  • Air conditioningAir conditioning
  • Free cribs/infant bedsFree cribs/infant beds
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Down comforterDown comforter
  • Ceiling fanCeiling fan
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Free local callsFree local calls
  • DeskDesk
  • Iron/ironing boardIron/ironing board
  • SafeSafe
  • PhonePhone
  • SoundproofingSoundproofing
BreakfastBreakfast
  • Room service availableRoom service available
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on siteFree self parking on site
  • Airport shuttle on requestAirport shuttle on request
AccessibilityAccessibility
  • Well-lit path to entranceWell-lit path to entrance
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 stairs to reach property6 stairs to reach property
  • Wheelchair-accessible bathroom vanityWheelchair-accessible bathroom vanity
  • Accessible airport shuttleAccessible airport shuttle
  • This property does not have elevatorsThis property does not have elevators
  • Visual alarms in hallwaysVisual alarms in hallways
  • Handrails in stairwaysHandrails in stairways
ActivitiesActivities
  • Boat toursBoat tours
  • SwimmingSwimming
  • Cave exploringCave exploring
  • FishingFishing
  • EcotoursEcotours
  • Private picnicsPrivate picnics
  • Bike parkingBike parking
  • 2 outdoor pools2 outdoor pools
  • Spa servicesSpa services
  • Surfing/body boardingSurfing/body boarding
  • Free beach clubFree beach club
  • SnorkelingSnorkeling
  • Canoe availableCanoe available
  • KayakingKayaking
GeneralGeneral
  • Front-desk safeFront-desk safe
  • LibraryLibrary
  • EnglishEnglish
  • SpanishSpanish
  • Smoke-free propertySmoke-free property
  • Beach towelsBeach towels
  • Mosquito netsMosquito nets
  • Romance packages availableRomance packages available
Guest ServicesGuest Services
  • Free cribs/infant bedsFree cribs/infant beds
  • 2 outdoor pools2 outdoor pools
  • Soundproofed roomsSoundproofed rooms
  • Water sports equipmentWater sports equipment
  • Tour/ticket assistanceTour/ticket assistance
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Concierge servicesConcierge services
  • 24-hour front desk24-hour front desk
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
OutdoorsOutdoors
  • Beach umbrellasBeach umbrellas
  • Beachfront locationBeachfront location
  • TerraceTerrace
  • GardenGarden
  • Pool sun loungersPool sun loungers
  • Beach loungersBeach loungers
  • Furnished balcony or patioFurnished balcony or patio
SpaSpa
  • Manicures and pedicuresManicures and pedicures
  • Couples treatment room(s)Couples treatment room(s)
  • FacialsFacials
  • Massage - deep-tissueMassage - deep-tissue
  • Body scrubsBody scrubs
  • Body treatmentsBody treatments
  • Treatment roomTreatment room
  • Massage - hot stoneMassage - hot stone
  • Massage - sportsMassage - sports
  • AromatherapyAromatherapy
  • Massage - on the beachMassage - on the beach

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Airport shuttle fee: usd 288 per vehicle (roundtrip, maximum occupancy 2) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total pets pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lucero
Feb 22, 2026 07:25:01 PM
Review Score:   6
Summary: The rooms were excellent and very clean. There was no restaurant open on the property. They can improve by including that in their description or letting guest know in advance. The water pump also broke for the day while being there. They were accommodating by letting us use a room near the hotel to go shower and use the bathroom in the mean time. However, we did have to walk out of our hotel to the next with our things. Once again, not their fault but very frustrating and inconvenient. You definitely need a car to get around if you are looking to get around the area to do restaurants, cenotes or walks in the city center.
See All Reviews

Room Arrangement

Room InfoFacilities
Ocean Front
Room Size: 419 square feet m2
2 King Bed and Queen Sofa Bed
Ocean Front

General

Digital TV service, Square feet - 419, Number of bedrooms - 1, LED TV, Square meters - 39, Pets not allowed, Number of bathrooms - 1, Private bathroom, Ping - 11.78, Daily housekeeping, Espresso maker, Ocean view, Bed count minimum 2, Bed count maximum 2
Swim up room
Room Size: 419 square feet m2
1 King Bed
Swim up room

General

Digital TV service, Wheelchair-width doorways, Square feet - 419, Number of bedrooms - 1, LED TV, Square meters - 39, Ping - 12, Pets not allowed, Wheelchair accessible, Lowered locks/deadbolt, Number of bathrooms - 1, Private bathroom, Daily housekeeping, Espresso maker, Bed count minimum 1, Ocean view, Bed count maximum 1
Casa Alea Tulum
Room Size: 4306 square feet m2
5 King Beds and Queen Beds
Casa Alea Tulum

General

Yard, Beach view, Blender, Private pool, Separate dining area, Kitchen, Number of bedrooms - 4, Pet-friendly room, Bed count minimum 5, Square meters - 400, Digital TV service, Shared accommodation, Smooth flooring in room, Microwave, Number of bathrooms - 3, Wheelchair accessible, Number of living rooms 1, Eco-friendly cleaning products, Cookware, dishware, and utensils, Private bathroom, Paper towels, Smart TV, Ping - 121, Square feet - 4306, Freezer, Bed count maximum 5, Oven, Refrigerator
Main Room Beach Access
Room Size: 419 square feet m2
2 King Bed and Queen Sofa Bed
Main Room Beach Access

General

Digital TV service, Square feet - 419, Number of bedrooms - 1, LED TV, Square meters - 39, Pets not allowed, Extra bed count 0, Number of bathrooms - 1, Private bathroom, Daily housekeeping, Espresso maker, Ocean view, Bed count minimum 2, Ping - 11.80, Bed count maximum 2
Ocean View
Room Size: 419 square feet m2
1 King Bed
Ocean View

General

Premium TV channels, Digital TV service, Square feet - 419, Number of bedrooms - 1, LED TV, Square meters - 39, Pets not allowed, Number of bathrooms - 1, Private bathroom, Daily housekeeping, Espresso maker, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 11.80
Sky View
Room Size: 630 square feet m2
1 King Bed
Sky View

General

Digital TV service, Number of bedrooms - 1, Sea view, Pets not allowed, Square meters - 59, Square feet - 630, Number of bathrooms - 1, Private bathroom, Smart TV, Ping - 18, Daily housekeeping, Espresso maker, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Beachfront Swim up
Room Size: 419 square feet m2
1 King Bed
Beachfront Swim up

General

Digital TV service, Square feet - 419, Number of bedrooms - 1, LED TV, Square meters - 39, Pets not allowed, Number of bathrooms - 1, Private bathroom, Ping - 11.78, Daily housekeeping, Espresso maker, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Alea Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alea Tulum have a swimming pool?

Yes, this Alea Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alea Tulum?

Best-rates for the Alea Tulum starts from $217 per night with includes Air Conditioner, Parking, Pool, View, Ocean View, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Toiletries, Guest Services, Entertainment, Child Friendly, Internet, Laundry with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alea Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alea Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alea Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alea Tulum?

Based on the information reported by the owner or manager, the Alea Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alea Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alea Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
AU $307
Price Details
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