Shangri-La Resort Shangri-La | Hotel in Shangri-La

| 9.1 (33 Reviews) |  9 Bathrooms  26 Guests
Deqen Hotel | Shangri-La Resort Shangri-La

Hotel in Deqen, Shangri-La

Shangri-La Resort, Shangri-La is managed by Shangri-La Hotels and Resorts, offering comprehensive services and 228 cozy and bright guest rooms between 2nd to 9th floors. Ganden Sumtseling Monastery is a 12-minute walk away. Ideally located in the center of Shangri-La, the hotel faces to Longtan Lake Park and located a 10-minute walk from Dukezong Ancient Town. Local markets and shopping streets are within walking distance of Shangri-La Resort, Shangri-La. Shangri-la Airport can be reached in 12 minutes by car from the resort. Designed in Yunnan and Tibetan style, each guest room features stunning mountain or garden views. Extra features air conditioning, flat-screen TV and mini-bar. The private bathroom comes with shower facilities, free toiletries and a hairdryer. Shangri-La Resort offers state-of-the-art facilities including swimming pool, gym, billiards and table tennis. Free airport transfer service is available based on request. Guests can enjoy international buffet and authentic cuisines at the on-site restaurants. Sichuan Style Hotpot is served on the second floor. A wide choice of food are available for buffet breakfast.

Shangri-La Resort Shangri-La is located in Shangri-La.

This 333 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Fireplace/Heating, Restaurant, and several others. This is a 5 star rated property and has over 33 reviews with the average score of 9.1 . Coming to Shangri-La and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 333 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Shangri-La. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Resort Shangri-La in Shangri-La is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Resort Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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No.1, Chicika Street, Jiantang Town, Shangri-La City, Diqing Tibetan Autonomous Prefecture, Shangri-La, 674400, China

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Kid-friendly buffet
  • Snack bar
  • Restaurant
  • Fruit
  • Wine/Champagne
Parking
  • Street parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Auditory guidance
  • Toilet with grab rails
Activities
  • Indoor pool (year-round)
  • Neck massage
  • Spa
  • Fitness
  • Massage chair
  • Personal trainer
  • Themed dinners
  • Spa facilities
  • Steam room
  • Locker rooms
  • Spa lounge/Relaxation area
  • Foot bath
  • Back massage
  • Hand massage
  • Head massage
  • Foot massage
  • Tour or class about local culture
  • Hot tub/Jacuzzi
  • Fitness center
  • Indoor pool
  • Massage
  • Spa/Wellness packages
  • Cycling
  • Full-body massage
  • Pool table
  • Bike tours
General
  • Facilities for disabled guests
  • Heating
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Safe
  • Air conditioning
  • Soundproof rooms
  • Designated smoking area
  • Family rooms
Guest Services
  • Currency exchange
  • Concierge
  • Suit press
  • Dry cleaning
  • ATM on site
  • Meeting/Banquet facilities
  • Car rental
  • Lockers
  • Express check-in/out
  • Baggage storage
  • Room service
  • Fax/Photocopying
  • Valet parking
  • Tour desk
  • Business center
  • Babysitting/Child services
  • Ironing service
  • Daily housekeeping
  • Laundry
  • Packed lunches
  • Private check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • BBQ facilities
  • Terrace
  • Picnic area
  • Sun deck
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Key card access
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
Spa
  • Swimming pool
  • Heated pool
  • Fenced pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are required to show a valid government-issued id card or passport upon check-in, up to 2 children under 12 years old of a stay-in guest enjoy a free buffet meal at the on-site restaurant. this stay-in guest need to pay the full amount of the meal. extra children under 12 enjoy 50% discount on buffet meal, children under 12 years old of visitors enjoy 50% discount on buffet meal, one child under 12 years old enjoy a free extra bed in the room. each room can only accommodate 1 extra bed, please note that free airport shuttle service is possible upon special request. for those who are in need of such service, 24-hour prior direct contact with the property providing your arrival or departure details is needed. contact information can be found on the confirmation letter.

Reviews

Value for money:
7.61
Location:
9.09
Staff:
9.32
Facilities:
9.09
Comfort:
9.55
Cleanliness:
9.2
Leona
Sep 30, 2025 07:00:00 AM
Review Score:   10
Singapore
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Our stay at the Shangri-la Resort in Shangri-la City was magnificent from the time we checked in till our departure. The front desk attendant was patient in answering our questions and requests and made sure that our queries were well taken care of. The porter who escorted us to our room, took our luggage and gave us a thorough introduction to the hotel and its facilities - the warm welcome continued. Shangri-la City is at 3200m above sea level which can make many people feel unwell with altitude sickness, which affected my wife. The hotel caters for this by having an 'oxygen lounge' that is a room enriched with oxygen where guests can sit and relax whilst acclimating to the environment. The hotel rooms are well appointed with 5 star amenities. Furthermore, the hotel offers late check-outs when available and free transfers to/from the train station and airport. The hotel manager was attentive, responsive and went through extra mile to ensure we have a comfortable stay. In summary, we couldn't have asked for more.
Negative: none
Summary: Beautiful hotel with good location and service staff. Value for money! Highly recommended!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Twin Room(Experience Tibetan Style And Enjoy City Landscape)
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Spa tub, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans, Interconnecting room(s) available

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

View

Mountain view, City view, Quiet street view, View

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Roll-in shower, Emergency cord in bathroom, Upper floors accessible by elevator, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services
Garden View Room With Balcony Twin-Exclusive 180 ° Outdoor Balcony Garden View
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Spa tub, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

Outdoors

Patio

View

Quiet street view, Garden view, View, Mountain view, Inner courtyard view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services
Executive Suite--Enjoy The Mountain Scenery Of the Plateau And The Afterglow Of the Sunset
Room Type: Suite
Room Size: 86 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Fruit, Minibar

Bathroom

Toilet paper, Shampoo, Bathtub, Conditioner, Free toiletries, Hairdryer, Additional bathroom, Walk-in shower, Slippers, Body soap, Shower, Towels, Toilet, Bathrobe, Toothbrush, Shower cap, Private bathroom, Bathtub or shower, Guest bathroom

General

Carpeted, Ironing facilities, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Iron, Smoke Alarm, Key card access, Trash cans, Interconnecting room(s) available

Media & Technology

TV, CD player, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Walk-in closet, Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

View

Mountain view, City view, Quiet street view, View

Kitchen

Electric kettle, Wine glasses, Dining table, Cleaning products, Coffee machine

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services
Deluxe Double Room (Experience Tibetan Style And Enjoy City Landscape)
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Spa tub, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans, Interconnecting room(s) available

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

View

Quiet street view, View, Lake view, City view, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services
Garden View Room With Balcony King-Exclusive 180 ° Outdoor Balcony Garden View
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

Outdoors

Patio

View

Quiet street view, Garden view, View, City view, Mountain view, Inner courtyard view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services
Deluxe Mountain View King(Enjoy The Charming Plateau Mountain Scenery In Full View)
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

View

Mountain view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Roll-in shower, Emergency cord in bathroom, Upper floors accessible by elevator, Adapted bath

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels
Deluxe Mountain View Twin(Enjoy The Charming Plateau Mountain Scenery In Full View)
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Spa tub, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

View

Mountain view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels
Deluxe Panoramic Room king-Overlooking Songzanlin Temple And Admiring The Beautiful Scenery Of The City
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Spa tub, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

View

Mountain view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels
Deluxe Panoramic Room Twin--Overlooking Songzanlin Temple And Admiring The Beautiful Scenery Of The City
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Shower, Towels, Spa tub, Free toiletries, Hairdryer, Toilet, Bathrobe, Private bathroom, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Slippers, Shower cap, Bathtub, Bathtub or shower, Conditioner

General

Carpeted, Heating, Soundproof, Hardwood or parquet floors, Fire extinguisher, Safe, Air conditioning, Smoke Alarm, Key card access, Trash cans

Media & Technology

TV, Flat-screen TV, Smartphone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Dining area, Sofa

View

Mountain view, Quiet street view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Electric kettle, Wine glasses, Cleaning products

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Pajamas

Pool and Spa

Heated pool, Pool towels

FAQ's

Is this Shangri-La Resort Shangri-La pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Resort Shangri-La?

Check-in time for Shangri-La Resort Shangri-La starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Resort Shangri-La have a swimming pool?

Yes, this Shangri-La Resort Shangri-La has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Resort Shangri-La?

Best-rates for the Shangri-La Resort Shangri-La starts from $148 per night with includes Sports/Activities, Spa, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, View, Breakfast, Laundry, Designated Smoking Area, Security/Safety, Fireplace/Heating, Restaurant, Entertainment, Internet, Wellness Facilities, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Business Services, Hot Tub, Pool, Private Pool with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Resort Shangri-La a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Resort Shangri-La wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Resort Shangri-La is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Resort Shangri-La?

Based on the information reported by the owner or manager, the Shangri-La Resort Shangri-La indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Resort Shangri-La?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Resort Shangri-La are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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