Moxy Richmond Downtown | Hotel in Richmond

8.8 (355 Reviews) |  1 Bathroom
City Center Hotel | Moxy Richmond Downtown

Hotel in City Center, Richmond

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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501 EAST FRANKLIN STREET, Richmond, 23219, United States

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Bathrooms
  • Soap
  • Free toiletries
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Shower
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Desk
  • Laptop-friendly workspace
  • Desk chair
  • Recycling
  • Free local calls
  • LED light bulbs
  • Phone
  • Water-efficient showers only
Breakfast
  • 1 bar
  • Coffee/tea in common area(s)
Parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 32 per day)
Accessibility
  • Lever door handles
  • Wheelchair-accessible path of travel
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Elevator
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Height-adjustable showerhead
Activities
  • 24-hour fitness center
  • Foosball table
Entertainment
  • Pay movies
  • Streaming services
  • Cable channels
  • Hulu
  • 55-inch LCD TV
  • Premium channels
  • Netflix
General
  • Elevator
  • Front-desk safe
  • English
  • Communal living room
  • TV in lobby
  • Biodegradable coffee stirrers
  • Vegetarian dining options
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • Vegan dining options
  • Fireplace in lobby
  • Smoke-free property
  • No plastic drinking straws
  • Games
  • No plastic coffee stirrers
Guest Services
  • Snack bar/deli
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Valet parking fee: usd 32 per day pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

James
Jun 14, 2025 06:49:23 AM
Review Score:   8
Summary: Dust from the destruction of a building next door was prevalent throughout quoted hotel. The destruction company should have been using water to prevent the dust. The valet parking required responding to a text with a link. Not everything should require an app and smartphone. Other than that, the Moxey is a cool place to stay if going to a concert at the National or Dominion. The staff was wonderful and considerate.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 Queen Bed, View (Hearing Accessible)
Room Size: 208 square feet m2
1 Queen Bed
Room, 1 Queen Bed, View (Hearing Accessible)

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 6, Square meters - 19, Square feet - 208, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)
Room Size: 295 square feet m2
2 Queen Beds
Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

General

Ping - 8, Square meters - 27, Square feet - 295, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, No View (Mobility Accessible, Tub)
Room Size: 295 square feet m2
2 Queen Beds
Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

General

Ping - 8, Square meters - 27, Square feet - 295, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Loft (Hearing Accessible)
Room Size: 207 square feet m2
1 Queen Bed
1 Twin Bed
Loft (Hearing Accessible)

General

Square feet - 207, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)
Room Size: 295 square feet m2
2 Queen Beds
Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

General

Ping - 8, Square meters - 27, Square feet - 295, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Hearing Accessible)
Room Size: 206 square feet m2
1 Queen Bed
2 Twin Beds
Room (Hearing Accessible)

General

Square feet - 206, Ping - 6, Square meters - 19, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, View (Mobility Accessible, Tub)
Room Size: 294 square feet m2
2 Queen Beds
Room, 2 Queen Beds, View (Mobility Accessible, Tub)

General

Ping - 8, Square meters - 27, Square feet - 294, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, View (Hearing Accessible)
Room Size: 296 square feet m2
2 Queen Beds
Room, 2 Queen Beds, View (Hearing Accessible)

General

Ping - 8, Square feet - 296, Square meters - 27, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Twin Beds, View
Room Size: 148 square feet m2
2 Twin Beds
Room, 2 Twin Beds, View

General

Number of living rooms 0, Square feet - 148, Number of bedrooms - 0, Ping - 4, Pets not allowed, Square meters - 14, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed, View
Room Size: 208 square feet m2
1 Queen Bed
Room, 1 Queen Bed, View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Square feet - 208, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Loft
Room Size: 239 square feet m2
1 Queen Bed
1 Twin Bed
Loft

General

Square feet - 239, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Room, 1 Queen Bed, No View
Room Size: 206 square feet m2
1 Queen Bed
Room, 1 Queen Bed, No View

General

Square feet - 206, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, No View
Room Size: 297 square feet m2
2 Queen Beds
Room, 2 Queen Beds, No View

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 297, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, View
Room Size: 297 square feet m2
2 Queen Beds
Room, 2 Queen Beds, View

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 297, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room
Room Size: 148 square feet m2
1 Queen Bed
2 Twin Beds
Room

General

Number of living rooms 0, Square feet - 148, Number of bedrooms - 0, Ping - 4, Pets not allowed, Square meters - 14, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Moxy Richmond Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moxy Richmond Downtown have a swimming pool?

No, this Moxy Richmond Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moxy Richmond Downtown?

Best-rates for the Moxy Richmond Downtown starts from $167 per night with includes Accessibility, Bedding/Linens, Fireplace/Heating, Entertainment, Air Conditioner, Wheelchair Accessible, Security/Safety, Child Friendly, Internet, TV, Sports/Activities, Bar, Toiletries, Guest Services, Parking, Wellness Facilities with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Moxy Richmond Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moxy Richmond Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moxy Richmond Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moxy Richmond Downtown?

Based on the information reported by the owner or manager, the Moxy Richmond Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moxy Richmond Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Moxy Richmond Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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