Metropole Urban Hotel | Hotel in Heraklion

| 9.2 (257 Reviews) |  1 Bathroom
Heraklion Hotel | Metropole Urban Hotel

Hotel in Heraklion

Hotel with a restaurant, a quick walk to Morosini Fountain
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room.
Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Heraklion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

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Agia Aikaterini Square, Heraklion, 71201, Greece

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Towels
  • Toilet paper
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Rainfall showerhead
  • Shower
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Iron/ironing board (on request)
  • Desk
  • Slippers
  • Connecting rooms available
  • Laptop-friendly workspace
  • Soundproofing
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)
  • Minibar
Parking
  • Offsite parking within 656 ft (EUR 15 per day)
Accessibility
  • Tile flooring in room
  • Elevator
  • Elevator door width (inches): 433
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Entertainment
  • Satellite channels
  • 43-inch flat-screen TV
General
  • Meeting room
  • Front-desk safe
  • Elevator
  • Free newspapers in lobby
  • French
  • German
  • English
  • Italian
  • Spanish
  • Greek
  • Smoke-free property
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Tour/ticket assistance
  • Luggage storage
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Nearby parking fee: eur 15 per day (656 ft away) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 1101454 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mike
Aug 2, 2025 01:34:24 AM
Review Score:   8
Summary: Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room with Balcony and City View
Room Size: 248 square feet m2
1 Double Bed
2 Twin Beds
Deluxe Room with Balcony and City View

General

Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Electric kettle, Ping - 7, Coffee/tea maker, Square meters - 23, Free cribs/infant beds, Balcony or patio, No rollaway/extra beds, Espresso maker, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Superior Room with Balcony and City View
Room Size: 226 square feet m2
1 Double Bed
Superior Room with Balcony and City View

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Electric kettle, Ping - 6, Free cribs/infant beds, Square meters - 21, Balcony or patio, No rollaway/extra beds, Balcony, Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1, City view
Superior Connecting Rooms with Balcony and City View
Room Size: 366 square feet m2
2 Double Beds
Superior Connecting Rooms with Balcony and City View

General

Number of living rooms 0, No rollaway/extra beds, Electric kettle, Number of bedrooms - 2, Free tea bags/instant coffee, Square feet - 366, Square meters - 34, Bed count minimum 2, City view, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Standard Room with City View
Room Size: 226 square feet m2
1 Double Bed
2 Twin Beds
Standard Room with City View

General

Square meters - 21, Number of living rooms 0, Square feet - 226, No rollaway/extra beds, Number of bedrooms - 0, Electric kettle, Ping - 6, Free tea bags/instant coffee, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Junior Suite with Outdoor Jetted Tub and Side Sea View
Room Size: 409 square feet m2
2 Double Bed and Twin Sofa Bed
Junior Suite with Outdoor Jetted Tub and Side Sea View

General

Private hot tub, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Ping - 11, Square meters - 38, Sofa bed, Location - top floor, Extra bed count 1, Free cribs/infant beds, Bathrobes, No rollaway/extra beds, Private hot tub (rooftop), Square feet - 409, Separate sitting area, Free tea bags/instant coffee, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Triple Room, City View
Room Size: 226 square feet m2
2 Double Bed and Twin Sofa Bed
3 Twin Beds and Twin Sofa Bed
Triple Room, City View

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Electric kettle, Ping - 6, Sofa bed, Extra bed count 1, Free cribs/infant beds, Square meters - 21, No rollaway/extra beds, Free tea bags/instant coffee, Bed count maximum 3, Bed count minimum 2, City view
Economy Room
Room Size: 205 square feet m2
1 Queen Bed
Economy Room

General

Square feet - 205, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Electric kettle, Ping - 6, Square meters - 19, No cribs (infant beds), Free tea bags/instant coffee, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Metropole Urban Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Metropole Urban Hotel have a swimming pool?

No, this Metropole Urban Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Metropole Urban Hotel?

Best-rates for the Metropole Urban Hotel starts from $125 per night with includes Child Friendly, TV, Restaurant, Bar, Air Conditioner, Wheelchair Accessible, Bedding/Linens, Accessibility, Security/Safety, Business Services, Toiletries, Guest Services, Wellness Facilities, Internet, Laundry with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Metropole Urban Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Metropole Urban Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Metropole Urban Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Metropole Urban Hotel?

Based on the information reported by the owner or manager, the Metropole Urban Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Metropole Urban Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Metropole Urban Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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