Kanan Tulum Hotel & Spa Adults Only Playground | Hotel in Tulum

| 9.0 (351 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Kanan Tulum Hotel & Spa Adults Only Playground

Hotel in Zona Hotelera, Tulum

Adults-only beachfront hotel with outdoor pool
Catch some rays at the beach or spend the day relaxing at Kanan Tulum Hotel & Spa Adults Only Playground's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Kanan Tulum Hotel & Spa Adults Only Playground offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, spring water baths, bathrobes, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Tulum-Boca Paila, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Internet
Kitchen

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 12:30 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.
Payment Policy
Fee for continental breakfast: approximately usd 33 to 55 per person airport shuttle fee: usd 260 per vehicle (roundtrip, maximum occupancy 3) pet fee: usd 150 per pet, per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 55 lbs per pet) pets allowed for an extra charge of usd 150 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

ewelina
Jun 16, 2025 12:24:22 PM
Review Score:   6
Summary: Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
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FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $196 per night with includes Security/Safety, Wellness Facilities, Spa, Air Conditioner, Parking, Pool, Restaurant, Bar, Toiletries, Entertainment, Breakfast, Balcony/Terrace, Kitchen, Accessibility, Bedding/Linens, Guest Services, Internet with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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