HUALUXE Shanghai Twelve at Hengshan by IHG | Hotel in Shanghai

| 8.8 (132 Reviews) |  1 Bathroom
Xuhui Hotel | HUALUXE Shanghai Twelve at Hengshan by IHG

Hotel in Xuhui, Shanghai

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
HUALUXE Shanghai Twelve at Hengshan offers 169 air-conditioned accommodations with iPod docking stations and espresso makers. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.


An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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12 Hengshan Road, Shanghai, 200031, China

Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Rainfall showerhead
  • Hair dryer
  • Separate bathtub and shower
  • Bathrobes
Bedroom
  • Free cribs/infant beds
  • Bed sheets
  • Air conditioning
  • Phone
  • Desk
  • Laptop-friendly workspace
  • Slippers
  • Safe
  • Free newspapers
  • Connecting rooms available
Breakfast
  • 24-hour room service
  • 2 restaurants
  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: CNY 288 per person
  • 1 bar
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
Parking
  • Height restrictions apply for onsite parking
Accessibility
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-width doorways
  • In-room accessibility
  • Accessible bathtub
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet
Activities
  • Health club
  • Steam room
  • Indoor pool
  • Full-service spa
  • Playground
  • Children's pool
Entertainment
  • 42-inch LED TV
  • iPod dock
General
  • Conference space
  • Business center
  • Ballroom
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • Chinese (Mandarin)
  • English
  • Designated smoking areas
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Indoor pool
  • Playground
  • Children's pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden
Spa
  • Hydrotherapy
  • 2 treatment rooms
  • Massage/treatment rooms
  • Facials
  • Body treatments
  • Massage - prenatal

Policies

Check-in
Check-in start time: 2 pm; check-in end time: noon express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 288 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Huong
Apr 7, 2025 08:19:44 PM
Review Score:   8
Summary: Enjoyed our stay at the HUALUXE mainly due to the staff who were incredibly friendly and helpful. Our room was a bit dated and a bit dusty in some corners, but overall not too bad. Location was great, easy to walk into the central area with lots of restaurant choices!
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Premium Room, 2 Queen Beds

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
1 King Bed Standard
Room Size: 431 square feet m2
1 King Bed
1 King Bed Standard

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
1 King Bed Premium
Room Size: 592 square feet m2
1 King Bed
1 King Bed Premium

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 17, Square feet - 592, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 55
Deluxe Suite, 1 King Bed (with Round Daybed)
Room Size: 786 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed (with Round Daybed)

General

Number of living rooms 0, Square feet - 786, Square meters - 73, Number of bedrooms - 0, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room
Room Size: m2
1 Twin Bed
Premium Room

General

Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed Premium Courtyard View
Room Size: 517 square feet m2
1 King Bed
1 King Bed Premium Courtyard View

General

Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Ping - 15, Square meters - 48, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
1 King Bed Standard Courtyard View
Room Size: 420 square feet m2
1 King Bed
1 King Bed Standard Courtyard View

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 39, Ping - 12, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 420

FAQ's

Is this Xuhui hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xuhui hotel?

Check-in time for Xuhui hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xuhui hotel have a swimming pool?

Yes, this Xuhui hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xuhui hotel?

Best-rates for the Xuhui hotel starts from $135 per night with includes Kitchen, Designated Smoking Area, Wheelchair Accessible, Security/Safety, Restaurant, Child Friendly, Air Conditioner, Pool, Bedding/Linens, Wellness Facilities, Guest Services, Balcony/Terrace, Business Services, Spa, Breakfast, Laundry, TV, Accessibility, Bar, Internet with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Xuhui hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xuhui hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xuhui hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xuhui hotel?

Based on the information reported by the owner or manager, the Xuhui hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xuhui hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xuhui hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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