Grand Inna Tunjungan | Hotel in Surabaya

| 8.1 (128 Reviews) |  5 Bathrooms  15 Guests
Surabaya Hotel | Grand Inna Tunjungan

Hotel in Surabaya

The heart of Surabaya Legacy, Grand Inna Tunjungan offers an unparalleled blend of convenience and comfort. Surrounded by premier shopping destinations like Tunjungan Plaza and Grand City Mall, government offices, and a rich culinary scene, our hotel is the ideal base for both business and leisure travelers. Enjoy seamless connectivity with easy access to Juanda International Airport and major railway stations (Gubeng and Pasar Turi). Grand Inna Tunjungan boasts 120 elegantly appointed rooms and suites, including Superior, Deluxe, and Suite options. Each space is designed with a modern Indonesian aesthetic, featuring large flat-screen TVs and captivating city views. Experience superior comfort and contemporary amenities, ensuring a memorable stay in Surabaya's bustling city center.

Grand Inna Tunjungan is located in Surabaya.

This 119 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Security/Safety, Wellness Facilities, and several others. This is a 4 star rated property and has over 128 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 119 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Grand Inna Tunjungan in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Inna Tunjungan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Gubernur Suryo 1-3, Surabaya, 60271, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Fitness
  • Spa
  • Spa/Wellness packages
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Designated smoking area
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Airport shuttle
  • Meeting/Banquet facilities
  • Concierge
  • Dry cleaning
  • Laundry
  • Car rental
  • Airport shuttle (additional charge)
  • Shuttle service
  • Baggage storage
  • Ironing service
  • Fax/Photocopying
  • Room service
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool
  • BBQ facilities
  • Outdoor pool (year-round)
Security/Safety
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Cashless payment available
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, parking is subject to availability due to limited spaces, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.91
Location:
9.03
Staff:
8.81
Facilities:
7.61
Comfort:
7.84
Cleanliness:
7.95
Yash
Aug 18, 2025 07:00:00 AM
Review Score:   5
India
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location was good, plenty of places to explore nearby, shops, restaurants. Staff was welcoming, professional and helping. Room was pretty spacious. Small and dirty swimming pool.
Negative: There were mosquitos in the room which didn't allow us to sleep at all on first night. Although later they took care of it using a spray, but apparently 1 night wasted completely. A very serious concern was that there were bats moving around in the swimming pool, touching the water every now and then. I asked for a quiet room which they gave on the back side of the hotel but apparently there was a disco club nearby and the music blasted till 4 AM. Not good if you are a light sleeper like me. Would not recommend.
Summary: Wouldn't recommend. Dirty pool, mosquitoes in rooms, noisy.
See All Reviews

Room Arrangement

Room Info Facilities
Suite
Room Type: Double
Room Size: 54 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Shower, Bidet, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Slippers, Bathtub, Bathtub or shower, Free toiletries, Towels/Sheets (extra fee), Towels, Private bathroom

General

Interconnecting room(s) available, Key card access, Air conditioning, Trash cans, Safe

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

Kitchen

Dining table, Electric kettle, Refrigerator

Living Area

Desk, Sofa, Sitting area

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Superior Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Shower, Bidet, Shampoo, Body soap, Toilet paper, Toilet, Toothbrush, Slippers, Free toiletries, Towels/Sheets (extra fee), Towels, Private bathroom

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

General

Key card access, Air conditioning, Interconnecting room(s) available, Trash cans

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Deluxe Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Shower, Bidet, Shampoo, Body soap, Toilet paper, Toilet, Toothbrush, Hairdryer, Slippers, Free toiletries, Towels/Sheets (extra fee), Towels, Private bathroom

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

General

Key card access, Air conditioning, Interconnecting room(s) available, Trash cans

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Shower, Bidet, Shampoo, Body soap, Toilet paper, Toilet, Toothbrush, Slippers, Free toiletries, Towels/Sheets (extra fee), Towels, Private bathroom

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

General

Key card access, Air conditioning, Interconnecting room(s) available, Trash cans

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower cap, Shower, Bidet, Shampoo, Body soap, Toilet paper, Toilet, Toothbrush, Hairdryer, Slippers, Free toiletries, Towels/Sheets (extra fee), Towels, Private bathroom

Media & Technology

TV, Cable channels, Flat-screen TV, Telephone

General

Key card access, Air conditioning, Interconnecting room(s) available, Trash cans

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

FAQ's

Is this Grand Inna Tunjungan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Inna Tunjungan?

Check-in time for Grand Inna Tunjungan starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Inna Tunjungan have a swimming pool?

Yes, this Grand Inna Tunjungan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Inna Tunjungan?

Best-rates for the Grand Inna Tunjungan starts from $46 per night with includes Pool, Accessibility, Transportation/Shuttle, Business Services, Air Conditioner, Designated Smoking Area, Restaurant, Toiletries, Laundry, Wheelchair Accessible, Spa, Bar, Guest Services, Child Friendly, Security/Safety, Wellness Facilities, Barbecue/Outdoor Cooking, Internet, Parking with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Grand Inna Tunjungan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Inna Tunjungan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Inna Tunjungan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Inna Tunjungan?

Based on the information reported by the owner or manager, the Grand Inna Tunjungan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Inna Tunjungan?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Inna Tunjungan are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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