DoubleTree by Hilton Hotel London ExCel | Hotel in London
Hotel in Custom House, London
Waterfront hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Facility Overview
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Private bathroom
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Hair dryer
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Towels
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Free toiletries
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Air conditioning
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Free cribs/infant beds
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Blackout drapes/curtains
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Bed sheets
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Laptop-friendly workspace
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Iron/ironing board
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Soundproofing
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Phone
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Free newspapers
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Laptop-compatible safe
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Desk
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Connecting rooms available
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Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 19.5 per person
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1 bar
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1 restaurant
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Room service available
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Electric car charging station on site
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Self parking on site (GBP 15 per night)
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Wheelchair-accessible parking available
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Limited onsite parking
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Wheelchair-accessible parking
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Wheelchair-accessible concierge desk
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Assistive listening devices available
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Handrails in stairways
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Wheelchair accessible (may have limitations)
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Well-lit path to entrance
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Wheelchair-accessible path to elevator
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Wheelchair-accessible public washroom
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Wheelchair-accessible business center
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Wheelchair-accessible fitness center
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Elevator
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Wheelchairs available on site
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Wheelchair-accessible registration desk
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Visual alarms in hallways
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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24-hour fitness center
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Pay movies
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TV
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Meeting rooms - 2
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Computer station
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Business center
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Conference space (882 square feet)
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ATM/banking services
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Banquet hall
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Elevator
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Front-desk safe
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Free newspapers in lobby
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Romanian
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French
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Polish
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Russian
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Lithuanian
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German
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Spanish
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Filipino
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Italian
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English
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Slovenian
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Portuguese
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Designated smoking areas
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Free cribs/infant beds
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Soundproofed rooms
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Snack bar/deli
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Laundry facilities
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Laundry facilities
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24-hour front desk
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Daily housekeeping
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Concierge services
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Tour/ticket assistance
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Multilingual staff
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Dry cleaning service
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Luggage storage
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Terrace
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 1 Queen Bed (Water View)
Room Size:
258 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Room, 1 Queen Bed
Room Size:
226 square feet m2
|
GeneralSquare meters - 21, Pet-friendly room, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Shower only, Ping - 6.35, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Deluxe Suite, 1 King Bed (Water View)
Room Size:
581 square feet m2
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GeneralNumber of bedrooms - 1, Shower only, Pets not allowed, Square feet - 581, Separate bedroom, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square meters - 54, Private bathroom, Ping - 16.33, Bed count minimum 1, Bed count maximum 1 |
|
Deluxe Room, 1 King Bed (Water View)
Room Size:
258 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 7.25, Extra bed count 0, Square meters - 24, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite, 1 Queen Bed, City View
Room Size:
334 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Separate bedroom, Square feet - 334, Separate dining area, Square meters - 31, Slippers, Ping - 9.39, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view |
|
Suite, 1 Queen Bed, Balcony
Room Size:
334 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Separate bedroom, Square feet - 334, Separate dining area, Square meters - 31, Slippers, Ping - 9.39, Balcony, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view |
|
Room, 1 Queen Bed with Sofa bed
Room Size:
226 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 226, Number of bedrooms - 0, Shower only, Sofa bed, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Square meters - 21, Private bathroom, Ping - 6.35, Bed count minimum 2, Bed count maximum 2 |
|
Room, 1 Queen Bed, Accessible
Room Size:
226 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 226, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Ping - 6, Shower only, Vibrating pillow alarm, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Number of bathrooms - 1, Square meters - 21, Private bathroom, Height-adjustable showerhead, Bathroom emergency pull cord, Bed count minimum 1, Roll-in shower, Bed count maximum 1 |
|
Twin Room (Guest)
Room Size:
226 square feet m2
|
GeneralSquare meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 6.35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Deluxe Twin Room, Accessible, View
Room Size:
258 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 258, Water view, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Ping - 7, Shower only, Vibrating pillow alarm, Pets not allowed, Hand-held showerhead, Grab bar - near toilet, Square meters - 24, Wheelchair accessible, Number of bathrooms - 1, Bathrobes, Private bathroom, Height-adjustable showerhead, Bathroom emergency pull cord, Roll-in shower, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe Room, 1 Queen Bed, Balcony
Room Size:
258 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 258, Number of bedrooms - 0, Shower only, Pets not allowed, Balcony, Ping - 7.25, Extra bed count 0, Square meters - 24, Bed count minimum 1, Bed count maximum 1 |
|
Deluxe Twin Room, View
Room Size:
258 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 7.25, Extra bed count 0, Square meters - 24, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Twin Room, Accessible
Room Size:
226 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 226, Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Pets not allowed, Wheelchair accessible, Number of bathrooms - 1, Square meters - 21, Private bathroom, Ping - 6.35, Bed count minimum 2, Bed count maximum 2 |
|
Suite, 1 King Bed, City View
Room Size:
334 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Separate bedroom, Square feet - 334, Separate dining area, Number of bathrooms - 1, Square meters - 31, Private bathroom, Slippers, Ping - 9.39, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this Custom House hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $116 per night with includes Air Conditioner, Business Services, Guest Services, Child Friendly, Laundry, Bar, Breakfast, Parking, Designated Smoking Area, TV, Accessibility, Wellness Facilities, Restaurant, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Toiletries, Entertainment, Internet with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Custom House hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
People Also Ask
- Air Conditioner
- Parking
- Wheelchair Accessible
- Parking
- Wheelchair Accessible
- Accessibility
- Balcony/Terrace
- Accessibility
- Bedding/Linens
- Parking
- Pet Friendly
- Accessibility
- Parking
- Security/Safety
- Fireplace/Heating
- Parking
- View
- Security/Safety
