Crystalbrook Byron | Resort in Suffolk Park

| 9.6 (650 Reviews) |  1 Bathroom
Suffolk Park Resort | Crystalbrook Byron

Resort in Suffolk Park

Luxury resort with a full-service spa and a fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this resort. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Crystalbrook Byron offers 92 air-conditioned accommodations with iPads and washers/dryers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, DVD players, and pay movies. Accommodations at this 5-star resort have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
77-97 Broken Head Road, Suffolk Park, 2481, Australia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Soap
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Free toiletries
  • Towels
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Laptop-friendly workspace
  • Iron/ironing board
  • Phone
  • Washer and dryer
  • Separate sitting area
  • Individually furnished
  • Desk
  • Safe
  • Slippers
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: AUD 12-49 for adults and AUD 12-49 for children
  • Room service available
  • 1 poolside bar and 1 bar
  • 1 restaurant
  • Microwave
  • Refrigerator
  • Cookware/dishes/utensils
  • Espresso maker
  • Toaster
  • Dishwasher
  • Dining room
  • Minibar
  • Kitchenette
  • Free bottled water
  • Stovetop
  • Electric kettle
Parking
  • Free shopping center shuttle
  • Wheelchair-accessible parking available
  • Free self parking on site
Accessibility
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
Activities
  • Horse riding
  • Whale watching
  • Hiking/biking trails
  • Beach access
  • Snorkeling
  • Kayaking
  • Golf lessons
  • Surfing/body boarding
  • Golfing
  • Outdoor tennis court
  • Outdoor pool
  • Steam room
  • Sauna
  • Hiking/biking trails
  • Tennis
  • Children's pool
  • Bicycle rentals
  • Fitness center
  • Yoga classes
  • Full-service spa
Entertainment
  • Netflix
  • DVD player
  • Streaming services
  • iPad
  • 55-inch flat-screen TV
  • Pay movies
  • Digital channels
General
  • Computer station
  • Library
  • Banquet hall
  • Gift shop/newsstand
  • Front-desk safe
  • Free newspapers in lobby
  • French
  • German
  • Spanish
  • Italian
  • English
  • Designated smoking areas
Guest Services
  • Laundry facilities
  • Full-sized refrigerator
  • DVD player
  • Babysitting (surcharge)
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Children's pool
  • Kitchenette
  • Washer/dryer
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Garden
  • Pool sun loungers
  • Terrace
  • Balcony
Spa
  • Massage - Swedish
  • Hot tub
  • Body wraps
  • Aromatherapy
  • 6 treatment rooms
  • Facials
  • Body scrubs
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Manicures and pedicures
  • Body treatments

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 20.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 12 to 49 for adults, and aud 12 to 49 for children crib (infant bed) fee: aud 20.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jeff
Jul 14, 2025 11:08:49 AM
Review Score:   6
Summary: 2nd time staying at a Crystalbrook after having a negative experience at Crystalbrook Riley in Cairns previous. Assumed it may have just been the particular hotel and decided to try again in Byron. Lengthy check in with room not yet available. When finally able to access the room it was a lovely layout, bed was very comfortable lounges not so much. The iPad used for ordering room service and room information was not working. The shower had a stainless steel floor and was extremely slippery and really was a safety risk. The metal also lifted after hot water began running on it which felt like you could fall through the floor. Lots of potential with lovely amenities and surrounds. The staff were friendly. Unfortunately Crystalbrook on two occasions now have shown that they don’t back up the marketing.
See All Reviews

Room Arrangement

Room Info Facilities
Treetops Luxe Suite
Room Size: 657 square feet m2
2 King Bed and Double Sofa Bed
Treetops Luxe Suite

General

Square feet - 657, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Rainfall showerhead, Number of living rooms 1, Resort view, Bed count minimum 2, Bed count maximum 2
Rainforest Luxe Suite
Room Size: 657 square feet m2
2 King Bed and Double Sofa Bed
Rainforest Luxe Suite

General

Square feet - 657, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, No cribs (infant beds), Ping - 18, Rainfall showerhead, Resort view, Bed count minimum 2, Bed count maximum 2
Rainforest Suite Shower Only
Room Size: 657 square feet m2
1 King Bed
1 Double Sofa Bed
Rainforest Suite Shower Only

General

Square feet - 657, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Wheelchair accessible, Free cribs/infant beds, Square meters - 61, Ping - 18, Rainfall showerhead, Bed count minimum 1, Resort view, Bed count maximum 1
Rainforest Suite
Room Size: 657 square feet m2
2 King Bed and Double Sofa Bed
Rainforest Suite

General

Square feet - 657, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Free cribs/infant beds, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, Ping - 18, Rainfall showerhead, Resort view, Bed count minimum 2, Bed count maximum 2
Treetops Suite
Room Size: 657 square feet m2
2 King Bed and Double Sofa Bed
Treetops Suite

General

Square feet - 657, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 1, Ping - 18, Rainfall showerhead, Number of living rooms 1, Resort view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Treetops Family Room
Room Size: m2
2 King Bed and Double Sofa Bed
Treetops Family Room

General

Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 1, Rainfall showerhead, Number of living rooms 1, Resort view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Rainforest Family Room
Room Size: m2
2 King Bed and Double Sofa Bed
Rainforest Family Room

General

Deep soaking bathtub, Separate bathtub and shower, Number of bedrooms - 1, Rainfall showerhead, Number of living rooms 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Crystalbrook Byron pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crystalbrook Byron?

Check-in time for Crystalbrook Byron starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crystalbrook Byron have a swimming pool?

Yes, this Crystalbrook Byron has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Byron?

Best-rates for the Crystalbrook Byron starts from $231 per night with includes Bedding/Linens, Wellness Facilities, Guest Services, Entertainment, Breakfast, Child Friendly, Transportation/Shuttle, Business Services, Hot Tub, Laundry, Restaurant, Air Conditioner, Parking, TV, Spa, Bar, Kitchen, Pool, Balcony/Terrace, Sports/Activities, Toiletries, Internet, Designated Smoking Area, Accessibility with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Crystalbrook Byron a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Byron wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Byron has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Byron?

Based on the information reported by the owner or manager, the Crystalbrook Byron indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Byron?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystalbrook Byron are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Resort Availability
Nightly rates from:
AU $354
You will be redirected to  
Hot Deal - It has been viewed 58 times today
Not the right fit? Check out our other properties in Suffolk Park
|
8.2 (492 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Pet Friendly