citizenM Chicago Downtown | Hotel in Chicago

| 9.4 (3413 Reviews) |  1 Bathroom
Downtown Chicago Hotel | citizenM Chicago Downtown

Hotel in Downtown Chicago, Chicago

Hotel with a restaurant, steps from Michigan Avenue
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

Show more
 
80 East Wacker Place, Chicago, 60601, United States

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Eco-friendly toiletries
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Shower
  • Hydromassage showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Pillow-top mattress
  • Heating (climate-controlled)
  • Water-efficient toilets only
  • Desk
  • Laptop-friendly workspace
  • Iron/ironing board
  • Eco-friendly cleaning products provided
  • Desk chair
  • Recycling
  • Safe
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Phone
  • Energy-saving switches
  • Water-efficient showers only
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Elevator door width (inches): 60
  • Wheelchair-accessible restaurant
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible business center
  • Hand-held showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible path to elevator
Activities
  • Fitness center
Entertainment
  • 43-inch flat-screen TV
  • Cable channels
  • iPod dock
  • iPad
General
  • Coworking space
  • Computer station
  • 24-hour business center
  • Meeting rooms - 3
  • Elevator
  • Water dispenser
  • Banquet hall
  • Front-desk safe
  • English
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • TV in lobby
  • Humane treatment of captive wild animals
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • No plastic water bottles
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Communal living room
  • No plastic soda bottles
  • Water dispenser
  • Vegetarian dining options
  • Reusable cups only
  • Smoke-free property
Guest Services
  • Refrigerator
  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately usd 20.00 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Jul 8, 2025 11:34:58 PM
Review Score:   6
Summary: Small room, the light cannot separate control except the bathroom. Small trash and the microwave only can using the lobby floor.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, City View
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Number of living rooms 0, Outdoor spaces not available, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this citizenM Chicago Downtown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Chicago Downtown have a swimming pool?

No, this citizenM Chicago Downtown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Chicago Downtown?

Best-rates for the citizenM Chicago Downtown starts from $209 per night with includes Kitchen, TV, Bar, Child Friendly, Laundry, Air Conditioner, Accessibility, Wellness Facilities, Restaurant, Bedding/Linens, Guest Services, Internet, Wheelchair Accessible, Security/Safety, Business Services, Breakfast with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is citizenM Chicago Downtown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Chicago Downtown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Chicago Downtown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Chicago Downtown?

Based on the information reported by the owner or manager, the citizenM Chicago Downtown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Chicago Downtown?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Chicago Downtown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
AU $322
You will be redirected to  
Hot Deal - It has been viewed 75 times today
Not the right fit? Check out our other properties in Downtown Chicago
|
9.5 (251 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
9.4 (364 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
9.4 (78 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
9.2 (1047 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
9.6 (157 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Pool
|
9.1 (4607 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
|
9.4 (3413 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Wheelchair Accessible
|
9.1 (1393 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
9.4 (2293 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
|
9.1 (499 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly