Citadines Connect Bertam Georgetown Penang | Hotel in George Town

| 9.6 (5 Reviews) |   Pet Friendly  6 Bathrooms  16 Guests
Downtown George Town Hotel | Citadines Connect Bertam Georgetown Penang

Hotel in Downtown George Town, George Town

Located in George Town and with Northam Beach reachable within a 19-minute walk, Citadines Connect Bertam Georgetown Penang provides concierge services, non-smoking rooms, an outdoor swimming pool, free WiFi throughout the property and a fitness center. Featuring a 24-hour front desk, this property also provides guests with a restaurant. The hotel features family rooms. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. A buffet, continental or Asian breakfast is served at the property. Popular points of interest near Citadines Connect Bertam Georgetown Penang include Rainbow Skywalk at Komtar, 1st Avenue Penang and Penang Times Square. Penang International Airport is 9.3 miles away.

Citadines Connect Bertam Georgetown Penang is located in George Town.

This 70 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Child Friendly, Internet, and several others. This is a 3 star rated property and has over 5 reviews with the average score of 9.6 . Coming to George Town and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in George Town. These details are authentic, as they are provided by our partner, booking.com.

This Citadines Connect Bertam Georgetown Penang in George Town is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Citadines Connect Bertam Georgetown Penang”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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No 428, Jalan Penang, Georgetown, 10000 George Town, Penang, George Town, 10000, Malaysia

Amenities

Air Conditioner
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Wellness Facilities
Restaurant
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Coffee house on site
  • Restaurant
Activities
  • Fitness center
  • Fitness
General
  • Elevator
  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Soundproof rooms
  • Safe
  • Non-smoking rooms
  • Pet friendly
  • Wifi in all areas
Guest Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • CCTV outside property
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Cashless payment available
  • Delivered food covered securely
Spa
  • Rooftop pool
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

William Wye Kitt
Sep 1, 2025 07:00:00 AM
Review Score:   10
Malaysia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We were a family of four travelling on a road trip from Johor and Penang was our last stop. We were pleasantly surprised by the ease of checking-in and the room! The size of our room was huge! Two king size beds and there was a sofa bed to relax. The bathroom was big, there was a mirror light in the bathroom mirror, and the shower area was also big enough to turn around. The amenities included were also great. There was a huge tv for my dad to watch news everyday. There was a long study/work table with desk lamp for anyone travelling for work. Overall, it was a great satisfactory experience.
Negative: They are still having renovation work so they don’t have designated drop off area yet. And the only thing that could improve but not as a necessity is a car park. There wasn’t any car park so when we arrived from our road trip, we had to find road side park
See All Reviews

Room Arrangement

Room Info Facilities
Studio Twin Windowless
Room Type: Studio
Room Size: 20 m2
2 Twin bed(s) Bed
Studio Twin Windowless

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Conditioner, Toothbrush, Hairdryer, Shower, Bidet, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Slippers, Private bathroom, Shower cap

General

Air conditioning, Carbon monoxide detector, Key card access, Smoke Alarm, Soundproof, Safe, Trash cans, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Satellite channels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Studio Premier
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Studio Premier

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Conditioner, Toothbrush, Hairdryer, Shower, Bidet, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Slippers, Private bathroom, Shower cap

General

Air conditioning, Carbon monoxide detector, Key card access, Smoke Alarm, Soundproof, Safe, Trash cans, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Satellite channels

Living Area

Desk

View

View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Studio Premier Twin
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Studio Premier Twin

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Conditioner, Toothbrush, Hairdryer, Shower, Bidet, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Slippers, Private bathroom, Shower cap

General

Air conditioning, Carbon monoxide detector, Key card access, Smoke Alarm, Soundproof, Safe, Trash cans, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Satellite channels

Living Area

Desk

View

View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Studio Premier Suite
Room Type: Suite
Room Size: 32 m2
1 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Conditioner, Toothbrush, Hairdryer, Shower, Bidet, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Slippers, Private bathroom, Shower cap

General

Air conditioning, Carbon monoxide detector, Key card access, Smoke Alarm, Soundproof, Safe, Trash cans, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Satellite channels

Living Area

Sofa, Desk

View

View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Premier Double Room
Room Type: Double
Room Size: 36 m2
2 Full bed(s) Bed
Premier Double Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Conditioner, Toothbrush, Hairdryer, Shower, Bidet, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Slippers, Private bathroom, Shower cap

General

Air conditioning, Carbon monoxide detector, Key card access, Smoke Alarm, Soundproof, Safe, Trash cans, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Satellite channels

Living Area

Desk

View

View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 40 m2
1 Queen bed(s) Bed
1 Full bed(s) Bed
Two-Bedroom Apartment

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Body soap, Conditioner, Toothbrush, Hairdryer, Shower, Bidet, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Slippers, Private bathroom, Shower cap

General

Air conditioning, Carbon monoxide detector, Key card access, Smoke Alarm, Soundproof, Safe, Trash cans, Fire extinguisher

Media & Technology

TV, Flat-screen TV, Satellite channels

Living Area

Desk

View

View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed

Exclusive services

Free gym access

FAQ's

Is this Downtown George Town hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown George Town hotel?

Check-in time for Downtown George Town hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown George Town hotel have a swimming pool?

Yes, this Downtown George Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown George Town hotel?

Best-rates for the Downtown George Town hotel starts from $125 per night with includes View, Ocean View, Oceanfront, Accessibility, Entertainment, Air Conditioner, Pool, Wellness Facilities, Guest Services, Balcony/Terrace, Restaurant, Security/Safety, Child Friendly, Internet, Pet Friendly with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown George Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown George Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown George Town hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown George Town hotel?

Based on the information reported by the owner or manager, the Downtown George Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown George Town hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown George Town hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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