Apartahotel Cristales | Apartment in Cali

5.4 (3 Reviews) |   1 Bedroom  1 Bathroom  2 Guests
Cali Apartment | Apartahotel Cristales

1 Bedroom Apartment in Cali

Aparthotel in Cali with free breakfast and a 24-hour front desk
Along with an indoor pool, this aparthotel has concierge services and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided.
Each apartment features free WiFi, a TV, and a safe.
Apartahotel Cristales offers 17 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Recreational amenities at the aparthotel include an indoor pool.

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8-75 Cra. 28, Cali, 760043, Colombia

Amenities

Pool
Designated Smoking Area
TV
Guest Services
Breakfast
Child Friendly
Internet

Facility Overview

Bedroom
  • Free continental breakfast available daily 7:00 AM–9:00 AM
Parking
  • No onsite parking available
Pet Friendly
  • No pets allowed
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Designated smoking areas
  • Well-lit path to entrance
  • No elevators
  • Front entrance ramp
Entertainment
  • TV
General
  • 17 rooms
  • English
  • Spanish
Guest Services
  • Safe
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
Internet
  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Security/Safety
  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Spa
  • Indoor pool

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome.
Pet Policy
Pets not allowed
Smoking Policy
Smoking allowed: in designated areas
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jan 5, 2025 01:31:51 AM
Review Score:   4
Summary: Our experience was less than satisfactory. Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately. Facilities: The air conditioner functioned well, providing relief from the heat. The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy. THERE WAS NO HOT WATER throughout our 9-day stay. We were informed that the building’s pipes had been damaged for about two months, and there was no fix offered. This crucial information was neither mentioned in the hotel’s listing nor communicated upon our arrival. The cold water was particularly uncomfortable, and we would have chosen other locations if we knew. We experienced a random power outage lasting a couple of hours, which was inconvenient but did not disrupt our plans generally. The toilet became clogged and broken, and despite informing the staff, it remained unusable for three days without any resolution. This lack of prompt attention to basic maintenance issues was unacceptable and contributed to our decision to leave a day early. While we did not expect luxury accommodations, we anticipated basic services to be in place. The combination of unpreparedness, lack of essential amenities, and unresolved maintenance issues were unpleasant. We would not recommend unless significant improvements are made.
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Room Arrangement

Room Info Facilities
Family Quadruple Room
Room Size: m2
2 Double Beds
Family Quadruple Room

General

Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room
Room Size: 323 square feet m2
1 Large Twin Bed
Classic Room

General

Ping - 9, Kitchenette, Toilet paper, Bathtub or shower, Towels provided, Square feet - 323, Number of living rooms 1, Air conditioning, Flat-panel TV, Cookware, dishware, and utensils, Pool view, No rollaway/extra beds, Number of bedrooms - 10, Square meters - 29.8, No cribs (infant beds), Wardrobe or closet, Number of bathrooms - 10, Refrigerator, Television, Bed count minimum 1, Bed count maximum 1
Basic Double Room, Mixed Dorm
Room Size: m2
1 Double Bed
Basic Double Room, Mixed Dorm

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Apartment, 2 Bedrooms
Room Size: 269 square feet m2
5 Double Beds and Double Sofa Bed
Premium Apartment, 2 Bedrooms

General

Ping - 8, Bed count minimum 5, Square feet - 269, Kitchenette, Number of bedrooms - 2, Shower only, Toilet paper, Square meters - 25, Towels provided, Soap, Number of living rooms 1, Number of bathrooms - 2, Cookware, dishware, and utensils, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Bed count maximum 5, In-room climate control (air conditioning), Shampoo, Refrigerator, Furnished balcony

FAQ's

Is this Apartahotel Cristales pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Apartahotel Cristales have a swimming pool?

Yes, this Apartahotel Cristales has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Apartahotel Cristales?

Best-rates for the Apartahotel Cristales starts from $30 per night with includes Designated Smoking Area, TV, Guest Services, Breakfast, Child Friendly, Internet, Pool with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Apartahotel Cristales a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Apartahotel Cristales wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Apartahotel Cristales has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Apartahotel Cristales?

Based on the information reported by the owner or manager, the Apartahotel Cristales indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Apartahotel Cristales?

Based on the information reported by the owner or manager, details for the cancellation policy for the Apartahotel Cristales are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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