Alpenhotel Fleurs de Zermatt | Hotel in Zermatt

| 9.2 (767 Reviews) |  1 Bathroom
Zermatt Hotel | Alpenhotel Fleurs de Zermatt

Hotel in Zermatt

Slopeside fun with full-service spa and indoor pool
Ski into Alpenhotel Fleurs de Zermatt, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unterer Mattenweg 41, Zermatt, 3920, Switzerland

Amenities

Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Towels
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Children's robes
Bedroom
  • Heating
  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets
  • Laptop-friendly workspace
  • Soundproofing
  • Turndown service
  • Desk
  • Safe
  • Connecting rooms available
  • Slippers
  • Children's slippers
Breakfast
  • 1 bar
  • Free buffet breakfast available daily 7 AM–10:30 AM
  • Free bottled water
  • Espresso maker
Parking
  • Ski shuttle nearby
  • No onsite parking available
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business center
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
Activities
  • Rock climbing
  • Hiking/biking trails
  • Cross-country skiing
  • Skiing
  • Snowshoeing
  • Sledding
  • Bicycle rentals
  • Mountain climbing
  • Skiing lessons
  • Snowboarding
  • Downhill skiing
  • Ski equipment rentals
  • Outdoor pool
  • Steam room
  • Sauna
  • Hiking/biking trails
  • Art gallery
  • Shopping mall
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Fitness center
  • Full-service spa
Entertainment
  • Cable channels
  • 39-inch flat-screen TV
General
  • Meeting room
  • Conference center (388 square feet of space)
  • Business center
  • Library
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Bulgarian
  • Russian
  • German
  • Croatian
  • Turkish
  • English
  • Serbian
  • Korean
  • Macedonian
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Indoor pool
  • Children's toys
  • Children's games
  • Laundry facilities
  • Turndown service
  • Daily housekeeping
  • Front desk (limited hours)
  • Concierge services
  • Ski-in/ski-out access
  • Tour/ticket assistance
  • Ski storage
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Pool sun loungers
Spa
  • 2 treatment rooms
  • Steam room
  • Sauna
  • Spa open daily
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:30 pm; check-in end time: 11 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Manoj
Jul 7, 2025 07:25:20 AM
Review Score:   8
Summary: The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
See All Reviews

Room Arrangement

Room Info Facilities
Double Room, Mountain View (Style)
Room Size: 323 square feet m2
3 Twin Beds and Double Sofa Bed
2 Double Bed and Double Sofa Bed
Double Room, Mountain View (Style)

General

Number of living rooms 0, Blackout drapes/curtains, Pillow menu, Shower only, Sofa bed, Square feet - 323, Mountain view, Extra bed count 1, Square meters - 30, Phone, Hill view, No cribs (infant beds), Ping - 9.08, Wardrobe or closet, Separate sitting area, Bed count maximum 3, Bed count minimum 2
Standard Single Room, Mountain View
Room Size: 215 square feet m2
1 Double Bed
Standard Single Room, Mountain View

General

Number of living rooms 0, Square feet - 215, Blackout drapes/curtains, Number of bedrooms - 0, Ping - 6, Pillow menu, Shower only, Mountain view, Square meters - 20, Phone, Hill view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Family Room, 2 Bedrooms, Balcony, Mountain View
Room Size: 538 square feet m2
2 Double Beds
4 Twin Beds
Family Room, 2 Bedrooms, Balcony, Mountain View

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 2, Square feet - 538, Pillow menu, Sofa bed, Mountain view, Extra bed count 1, Balcony or patio, Phone, Square meters - 50, Separate bathtub and shower, No cribs (infant beds), Ping - 15.12, Wardrobe or closet, Balcony, Bed count maximum 4, Bed count minimum 2
Deluxe Double Room (Parterre)
Room Size: 280 square feet m2
1 Double Bed
2 Twin Beds
Deluxe Double Room (Parterre)

General

Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Pillow menu, Square meters - 26, Mountain view, Phone, Separate bathtub and shower, Square feet - 280, No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Ping - 7.87, Bed count maximum 2
Double Room, Accessible (Parterre)
Room Size: 258 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Accessible (Parterre)

General

Number of living rooms 0, Square feet - 258, Blackout drapes/curtains, Number of bedrooms - 0, Ping - 7, Pillow menu, Shower only, Square meters - 24, Mountain view, Wheelchair accessible, Phone, Wardrobe or closet, Bed count minimum 1, Bed count maximum 2
Deluxe Double Room, Balcony, Mountain View (Matterhorn)
Room Size: 269 square feet m2
1 Double Bed
2 Twin Beds
Deluxe Double Room, Balcony, Mountain View (Matterhorn)

General

Number of living rooms 0, Square feet - 269, Blackout drapes/curtains, Number of bedrooms - 0, Pillow menu, Square meters - 25, Mountain view, Phone, Separate bathtub and shower, No cribs (infant beds), Wardrobe or closet, Ping - 7.56, Balcony, Bed count minimum 1, Furnished balcony, Bed count maximum 2
Junior Suite, Balcony, Mountain View (Matterhorn)
Room Size: 377 square feet m2
3 Twin Beds and Double Sofa Bed
2 Double Bed and Double Sofa Bed
Junior Suite, Balcony, Mountain View (Matterhorn)

General

Number of living rooms 0, Blackout drapes/curtains, Pillow menu, Sofa bed, Square feet - 377, Square meters - 35, Mountain view, Extra bed count 1, Phone, Ping - 10.59, Separate bathtub and shower, No cribs (infant beds), Wardrobe or closet, Separate sitting area, Balcony, Bed count maximum 3, Bed count minimum 2, Furnished balcony
Classic Double Room, Mountain View
Room Size: 248 square feet m2
1 Double Bed
2 Twin Beds
Classic Double Room, Mountain View

General

Number of living rooms 0, Square feet - 248, Number of bedrooms - 0, Pillow menu, Shower only, Mountain view, Square meters - 23, Phone, Hill view, Wardrobe or closet, Bed count minimum 1, Ping - 6.97, Bed count maximum 2

FAQ's

Is this Alpenhotel Fleurs de Zermatt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alpenhotel Fleurs de Zermatt have a swimming pool?

Yes, this Alpenhotel Fleurs de Zermatt has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpenhotel Fleurs de Zermatt?

Best-rates for the Alpenhotel Fleurs de Zermatt starts from $256 per night with includes Accessibility, Business Services, Bedding/Linens, Fireplace/Heating, Internet, Pool, Wheelchair Accessible, Spa, Bar, Toiletries, Breakfast, TV, Security/Safety, Wellness Facilities, Child Friendly, Laundry, Balcony/Terrace, Sports/Activities, Skiing, Guest Services, Entertainment, Kitchen with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alpenhotel Fleurs de Zermatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpenhotel Fleurs de Zermatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpenhotel Fleurs de Zermatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpenhotel Fleurs de Zermatt?

Based on the information reported by the owner or manager, the Alpenhotel Fleurs de Zermatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpenhotel Fleurs de Zermatt?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpenhotel Fleurs de Zermatt are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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